The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Excellent support and communication! Very pleasant experience with thorough instructions and advice ! thank you !
Will is the man. Very knowledgeable and takes a deep interest/cares about every situation to get you the best possible deal and experience. Cannot recommend him enough. Great communication and very timely responses. Guaranteed to get you across...
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Reply from Will Blaylock
September 14th, 2026 07:28 PM
Ryan, I'm grateful for your enthusiastic feedback. It's wonderful to know that my communication and dedication made a positive impact on your experience. Thank you for recommending me!
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excellent customer service. extremely responsive. timely and effective push communications. portal was user friendly. Every question and concern was treated with respect and understanding.
Reply from Sarah Dudley
September 14th, 2026 02:29 PM
Virginia, I appreciate your kind words about my customer service. I'm glad to hear that the responsiveness and communication were effective for you. It's important to me that every question and concern is handled with respect and understanding....
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Will and his team worked super hard to try and get us processed and closed within 30 days even when we had some obstacles that we had to overcome, he was so easy to reach and he was fantastic guiding us through all of the things we needed to...
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Reply from Will Blaylock
September 11th, 2026 03:51 PM
Kelcie, I appreciate your kind words and am glad to hear that my team and I could assist you through the homebuying process, even with the challenges you faced. It's wonderful to know that our communication helped answer all your questions....
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Sarah made the process feel easy and provided excellent communication every step of the way. She was friendly, supportive, and incredibly helpful!
Reply from Sarah Dudley
September 9th, 2026 05:22 PM
James, I'm grateful for your kind words. It's wonderful to know that you found the process easy and the communication excellent. If you ever need further assistance, please don't hesitate to reach out.
10/10 service
I recently worked with Alcova Mortgage for the second time, and once again, the experience was exceptional. Jason provided outstanding communication throughout the entire process – every question I had was answered promptly and clearly.What...
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Reply from Jason Helmintoller
September 7th, 2026 02:45 PM
Robert, I'm grateful for your kind words and for choosing to work with me again at ALCOVA Mortgage. It's good to know that the communication and process met your expectations, even without a realtor involved. I appreciate your recommendation...
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Matt Crizer went above and beyond to get my loan together to buy the home that I grew up in. He kept me informed and helped me step by step with everything. He was a blessing to me and my family. 🙏
Reply from Matthew Crizer
September 4th, 2026 07:43 PM
Pamela, I'm grateful to have been able to assist you in buying the home you grew up in. It means a lot to know that I could be helpful throughout the process for you and your family. Thank you for your kind words and trust!
Leslie has been communicating with me for several years as I flip flopped on where I wanted to live. She has been proactive with notifications and advice. So very friendly and efficient.
Reply from Leslie Currle
September 1st, 2026 01:37 PM
Elizabeth, I appreciate your kind words and am pleased to have been able to support you through your decision-making process. It's great to know that my proactive communication and advice were helpful to you. If there's anything more I can...
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Jason was on it from day one with the talks of us moving from home to home. He was nothing short of great with me and my new family. He was talking us through every step of the way from selling to buying and the in betweens of it all. We would...
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Reply from Jason Hall
August 28th, 2026 01:42 PM
Thank you, Dakota I look forward to watching your family grow and see what you do with the new house. I will be in touch when the time comes to refinance.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance