

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
no thank you
Reply from Brooke Phun
September 12th, 2026 12:26 AM
We appreciate your feedback, Edward. If there's anything specific you would like to discuss or need assistance with, please feel free to let us know.
Underwriting was a bit ridiculous. Fees a bit high
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Thank you for your feedback, Leah. We acknowledge your concerns regarding the underwriting process and fees. Your feedback is valuable as we strive to improve our services. If you have any further questions or need assistance, please feel free...
read more
overall very responsive and efficient
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm glad to hear that you found the service responsive and efficient. Thank you for your feedback, Elizabeth. If there's anything more I can do to enhance your experience, please let me know.
Jennifer is always great to work with. She's looking out for her clients and provides answers to any questions you may have. This is our second loan with Jennifer!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear about your positive experience working with me, Jackie. It was great to work with you again! Thank you for your continued trust in my services at First Federal Bank!
David was very easy to work with and had open communication throughout the entire process. He was happy to go into details whenever I had questions and quick to respond. Would happily work with him again!
Shana was knowledgeable and kind an absolute pleasure to work with
Reply from Shana Sowles
September 12th, 2026 12:18 AM
It was a pleasure to help you guys out, as well! Thank you for your kind review and I look forward to helping you with your next transaction!
my early interactions with Jeff were informative and no pressure. Jeff was super helpful in guiding me on VA eligibility. Jeff made it easy to compare offers with another lender without pressuri me. Once I made the choice to use First Federal,...
read more
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm delighted to hear that our interactions were informative and pressure-free. It was a pleasure assisting you with your VA eligibility and comparing offers. I'm glad our team made the process seamless for you. Thank you for your kind words...
read more
Crystal was responsive and gave clear advice. just the right amount of communicatio .
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm glad to have been able to assist you, Tracey. It's great to hear that you found my communication and advice helpful. If you have any further questions or need assistance in the future, please feel free to reach out.
The whole process was streamlined from start to finish
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that your process was streamlined from start to finish. It was a pleasure assisting you, and I appreciate your positive feedback.
Excellent support from Mike. The process of providing all needed documents just prior to sending to the VA could have been more streamlined- this was on the processing side. I would definitely recommend Mike to others.
read more
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Thank you, Angelina, for your kind words and positive rating. I'm glad to hear you found my support excellent. I appreciate your feedback regarding the document process and will take this into consideration to improve our services. Your recommendation...
read more
2941–2950 of 14152
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.