First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Incredibly responsive and knowledgeable. Able to answer all of my questions quickly and with pragmatism
Reply from Robb Walter
September 12th, 2026 12:25 AM
Your feedback is much appreciated, Christine. I'm pleased to know that my responsiveness and knowledge met your needs. Should you have any more questions or require further assistance, please feel free to reach out.
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Quick response times. Vic was very kind. Online process was efficient.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm glad to hear that the response times and the online process were efficient for you, Joseph. It's important to me to be approachable and I'm happy to know that was your experience. Should you need any further assistance, feel free to reach...
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Jeff makes everything super easy for us. He is very knowledgeable and helpful, answering all our questions so that we can understand every detail.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's great to hear that you found the process easy and that I could assist in clarifying any questions you had, Chelsea. I'm committed to providing clear guidance and ensuring you feel informed every step of the way. If you require further...
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This is my second time working with Shana. She stays in touch, is knowledgeable, and helps you through every step
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thankful for your feedback, Brian. It's wonderful to know that my ongoing support and communication have been helpful throughout your experience. Assisting you through every step is important to me, and I'm grateful for the opportunity...
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thank you very much Jeffrey!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
You're very welcome, Jinghua. It was a pleasure to assist you. If there’s anything more you need or any questions arise in the future, feel free to reach out. Thank you for your kind words!
Farrell kept us in the loop with the refinancing of our home. He reached out to us frequently and answered all our questions. A true professional.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I appreciate you sharing your experience, Christopher. Keeping you informed and answering your questions is key to making the refinancing process smoother. I'm glad to know that my efforts were helpful to you. If there's anything more I can...
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Jeff was extremely helped when refinancing our home. I would 10/10 recommend.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm grateful for your recommendation, Taylor. I'm glad I could assist with your home refinancing and make the process easier for you. If there are any other ways I can help in the future, please let me know.
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John was very knowledgeable and kind.
he stayed with us all throughout the process
Reply from John OGorman
September 12th, 2026 12:23 AM
I appreciate your kind words. I'm pleased to hear that you found my support and knowledge helpful throughout the process. It's important to me to be there every step of the way, ensuring a smooth experience for you. Thank you for sharing your...
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Jeff and his team had great communication and were prompt at answering any questions.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Jeremiah, I value your feedback and am glad to hear that you found our communication timely and helpful. Being available to answer questions and provide clarity is a priority for me. If there's anything else you need, please feel free to reach...
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JR was by far the best lender representative I have ever worked with to purchase a home. This purchase. Is my fourth and it was absolutely the best due to JR. He kept us informed throughout the process. JR is the best!
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Reply from JR Mills
September 12th, 2026 12:28 AM
I'm very appreciative of your kind words, Steven. It's rewarding to know that your fourth home purchase went so smoothly and that you felt well-informed throughout the process. Keeping clients updated is something I strive for, and I'm glad...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.