First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Jeff was easy to work with throughout the process.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Working with you was a pleasure, Jon. I'm pleased to hear that the process felt straightforward for you. If you ever need assistance in the future, don't hesitate to get in touch.
David walked us thought the first closing on our home and now a refinanc. We feel as though he had our best interest in mind and was watching the market for us. We appreciate his expertise and enthusiasm to help his clients.
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Reply from David Burroughs
September 12th, 2026 12:28 AM
I appreciate you sharing your experience, Jessica. It's important to me that you felt supported both during your first closing and through the refinance. Ensuring that I have my clients' best interests at heart is always a priority. I'm glad...
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I’ve worked with David Burroughs on refinancing two of my investment properties, and both experiences were exceptional. The entire process was seamless and efficient from start to finish. David maintained clear and consistent communication,...
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Very fast and smooth service. Great communication from all involved and a great rate.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate your positive feedback, William. I'm glad you found the service fast and smooth, and that the communication met your expectations. Securing a great rate is always a priority for me, and I'm pleased you were satisfied with the outcome....
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Jeff was able to secure best rate on the market and did a great job in continuing to monitor rates to ensure a better rate did not become available prior to closing. If it had, I am sure Jeff would have jumped at it for us! Also an excellent...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm glad to hear that you valued the effort I put into securing a great rate for you, James. It's important to me to stay attentive to market changes and maintain clear communication throughout the process. If you ever have more questions or...
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Jeff was very patient with me. I had a couple of hurdles to get over. He walked me through them, made the process much easier very very appreciative of his time and knowledge.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for sharing your experience, Lindy. I'm pleased to hear that my support helped you navigate the process smoothly. It was important to me to provide the guidance needed to tackle any challenges along the way. I'm glad you found it...
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Matt has contacted me multiple times over the last year or more. Each time he's kept me updated on rates and discussed the benefits of refinancing at that rate. Throughout the process, Matt detailed associated forms, fees, and savings. He made...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for sharing your experience, Edmund. I’m pleased to hear that you found my updates on rates and discussions about refinancing beneficial. Providing detailed information and being accessible for any questions you had are important...
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Responsive and helpful
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm grateful for your positive feedback. Providing responsive and helpful service is always my aim, and I'm pleased to know it made a difference for you. Should you have any more questions or need assistance in the future, feel free to get...
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Ron was fantastic to work with and he made purchasing my first home a good experience. Ron was very knowledgeable and took the time to explore any option I had questions about and he always told me the truth. Ron was willing to look over any...
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Reply from JR Mills
September 12th, 2026 12:28 AM
It's great to hear that your first home-buying experience was positive, David. I appreciate knowing that my knowledge and willingness to explore your options made a difference for you. Being respectful and responsive are important aspects of...
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Incredibly efficient and responsive.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Jennifer. I'm glad to hear that my efficiency and responsiveness met your needs. If there's ever anything else you require assistance with, don't hesitate to reach out. Thank you for taking the time to share your...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.