First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Great communication, easy to use login for documents signing, clear and pleasant instructions and overall experience. I felt well taken care of during all interactions, super fast closing timeframe and overall a truly wonderful buying experience...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that you found the communication clear and the document signing process straightforward. It means a lot to know that you felt well taken care of throughout our interactions. Ensuring a smooth and efficient closing timeframe...
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Brian did exactly what he said and had customer in mind the entire time.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
Thank you for your feedback, Timothy. I'm pleased that my approach resonated with you and put your needs front and center. If there's anything else I can assist with, please don't hesitate to let me know.
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My husband took the lead on the refinance and had the most contact with Robb. He was happy which is excellent for me.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that your husband was pleased with the refinancing process, Deborah. Your satisfaction is equally important, and knowing that it was a positive experience for both of you means a lot. If any further questions come up or there's...
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I have previously dealt with Mr. Bowden. Once again... he, and the whole team were on top of everything. I was notified immediately about anything that needed to be uploaded to the system for processing purposes.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
It's great to hear from you again, Antonio. I'm pleased that you found the process efficient and timely. Keeping you updated and ensuring all necessary steps are clear is a priority for me. If there's anything more you need, just let me know....
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I really tried to make him crazy with details but he remained professional and very responsive to all communications.
Reply from Patrick Boyle
September 12th, 2026 12:28 AM
I appreciate your kind words, Jeffrey. Dealing with details and staying responsive are important parts of my job, and I'm glad you felt supported throughout the process. If there’s anything else you need in the future, please feel free to reach...
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Ben was very quick to respond to any questions/concerns I had. He made this process as very smooth.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
It's great to know that my responsiveness was helpful to you, Gail. Ensuring a smooth process for my clients is a top priority, so I'm glad I could facilitate that for you. If you have any further questions or need assistance, please feel free...
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As a lender rep. Jeff Palmer rates at the apex of the profession, his dedication to his clients is above and beyond the norm. He handled my case with absolute integrity, and provided me with every possible need in the execution of my loan....
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communicated at all times
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Your feedback means a lot to me, Caroline. Communication is a priority in my work, and I'm glad it made a difference for you. If you ever need further assistance, I'm just a call or message away.
Great experience!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm pleased to hear you had a great experience, Scott. If there's anything else you need or any questions arise, don't hesitate to get in touch.
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John was easy to work with and very communicative. I appreciate his attention to detail and responsiveness.
Reply from John OGorman
September 12th, 2026 12:23 AM
I'm thankful for your positive feedback. It's great to hear that my attention to detail and communication met your needs. Staying responsive is important to me in providing a seamless experience. Thank you for choosing First Federal Bank.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.