

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jeff was responsive to every ridiculous question I asked and made the loan application process so smooth! I really enjoyed the experience and here I am in my new home!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
It's great to hear that the loan application process felt smooth for you, Dana. I'm glad I could assist and answer all your questions along the way. Enjoy your new home, and if you ever need anything else, feel free to reach out.
Jeff was very knowledgeable about the process and flexible with me during many schedule changes.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I appreciate your feedback, William. It's great to hear that you found my knowledge of the process helpful and that I could accommodate your scheduling needs. If you have any more questions or need further assistance, feel free to reach out....
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Mike made the process very easy to follow and sent frequent updates. Communication was top notch!
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I appreciate your feedback, Kyle. Ensuring clear communication and making the process straightforward are priorities for me. If you have any other questions in the future or need further assistance, feel free to reach out.
Vic is great to work with. The communication was excellent and Vic was very responsive and took care of what minor issues there were right away. His rates and closing costs were unbeatable. As a veteran with a VA loan I appreciated the exellent...
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Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm pleased to hear that your experience working with me was positive, Kevin. Clear communication and prompt responses are priorities in my work, and I'm glad those were evident during your process. It's great to know that the rates and closing...
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Jennifer was very approachable and professional in informing us about the whole process and answering our questions. it was great working with her. Thank you, Jennifer!!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm grateful for your kind words, Hemica. It’s a priority for me to be both approachable and clear during the process. I'm glad that your experience was positive. Should you have any more questions or need assistance in the future, please feel...
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Great rates and transparent fees. Vic was also very responsive and made it easy to sign while traveling.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you for taking the time to share your experience, Qifang. It's important to me that our process is straightforward and convenient, so I’m glad to hear the rates and fees were clear and the signing process was smooth even while you were...
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Jon guided me through the process with patience and grace. I would not have made it throught the process without his calm presence and advice.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
It's rewarding to know that my guidance and approach made the process more manageable for you. Being a source of calm and providing helpful advice is always my aim. If there's anything else you need in the future, please don't hesitate to get...
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Great commumicator and very knowledgeable.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Thank you so much for your feedback, Ryan. It's encouraging to hear that you found my communication effective and the information that I provided to be helpful. If there's ever anything more you need assistance with, feel free to get in touch....
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I had no clue what i was doing buying my first house. Mike was awesome with explaining everything to me and answeri questions even on the weekends. Mike was very quick to respond with me and my realtor. A+ service
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Casey and congrats again on the new home! It was a pleasure working with you! - Mike Saunders
Better communication and help in the beginning in planning for the closing processe. He kept telli g us he's been doing this 30 years, so you'd think you would give helpful advice upfront to help clients know what to expect and be better prepared....
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Reply from Michael Zerr
November 20th, 2025 06:09 PM
Hilary, we appreciate you sharing your perspective with us. It's important to us that our clients feel well-informed and supported throughout the process. We regret that your experience fell short in this regard and understand the value of...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.