First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Sat
closed
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
Jennifer, communicated clearly and timely with us and we trust her.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I appreciate your feedback, Jason. It's important to me that communication is clear and timely, so I'm glad to hear you felt that way. Building trust is a crucial part of my work, and I'm happy to know I've earned yours. If there's anything...
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Great communication, straightforward information
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Ana. It's great to hear that the communication and information met your expectations. Should you have any further questions or need assistance, don't hesitate to reach out.
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Very friendly , awesome Communication
very attentive to helping us along the process to secure our loan
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's encouraging to hear that you appreciated the communication and attention throughout your loan process, Javier. Ensuring a supportive experience is important to me, and I'm glad to know it was helpful for you. Should you have any more questions...
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Friendly, professional, compassionate and understanding
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Lorie, I appreciate your kind words. It's important to me to offer friendly and professional service while understanding your needs. If there's anything more I can do for you and Harry in the future, feel free to reach out. I'm always here...
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I was a giant pain in the toosh and he managed the transaction with professionalism and efficiency I would definitely use him again
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm grateful for your feedback, Nanci. Managing the transaction efficiently and professionally is always my goal, and I'm pleased to know you'd consider using my services again. If you have any further needs or questions, please don't hesitate...
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Jennifer was absolutely incredible to work with from start to finish. She made what can be a stressful and complicated process feel smooth, organized, and completely manageable. She was always available to answer questions (no matter how small),...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you so much for your thoughtful review, Philip. I'm really glad to hear that you found the process smooth and manageable. It was my priority to ensure you felt confident and well-informed during every step of your transaction. If you...
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He was an excellent communicator, always quick to respond. My refinance was a breeze, thank you Matt!!!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that you found the communication effective and that your refinance process went smoothly, Stacie. Being responsive is important to me, and I'm grateful for your trust in my services at First Federal Bank. If any more questions...
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Shana was very knowledable and helpful throughout the entire loan process. She guided us throughout the entire process and always had our best interest at heart
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your kind words, Peter. It's important to me that I provided knowledgeable and helpful guidance throughout your loan process. Ensuring my clients feel supported with their best interests in mind is always my priority. Thank you...
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At first I was a little apprehensive about using a lender i found online, but i did my research and determined Matt and First Federal are legit. He worked with me to get the best rate available, and in the winter of 2026 that was not an easy...
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This was my second mortgage refinance with Vic, he has great communication and makes the experience easy and simple. Vic was great to work with again. Thank you!
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I appreciate your kind words, Hezron. It's rewarding to know that the communication and process made your refinance experience easy and straightforward. I'm glad we could work together again, and I'm here if you need any further assistance...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.