

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Shana is very efficient at her job and is extremely fast at responding to any questions I had throughout the process.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm glad to hear that my efficiency and quick responses were helpful to you, Arpita. It's important to me that your questions are addressed promptly as you go through the process. Thank you for sharing your experience and trusting me once again...
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Vic is very professional, knowledgable and responds quickly to all questions/issues. Clearly communicates what he can and cannot do and honors what he commits to. Made process smooth and predictable. Found working with him excellent. This is...
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Reply from Vic DeSantis
September 12th, 2026 12:24 AM
It’s great to hear that you found the process smooth and predictable, Mark. I strive to provide clear communication and uphold commitments to ensure a seamless experience. Knowing that you returned for a second transaction means a lot to me....
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Great communication. Was very direct
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm pleased to hear that you appreciated the clear communication, Allen. Being direct and making sure all information is transparent is important to me. If there's anything else I can help with, don't hesitate to get in touch.
Farrell was quick to answer any questions and provided a great product.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I appreciate your feedback, Trevin. I'm glad to hear that you found my responses prompt and the product satisfactory. If you have any more questions or need assistance down the line, feel free to reach out.
Robb was an excellent communicator and always kept us in the loop. We had a couple hiccups along the way but Robb always kept us informed and we were able to get our loan closed.
Reply from Robb Walter
September 12th, 2026 12:25 AM
It's reassuring to hear that I could provide clear communication throughout your loan process, Amanda. I understand that hiccups can be stressful, and I'm glad I could help keep you informed and reach a successful close. If you ever need further...
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Wes communicates clearly and responds quickly to emails.
Reply from Wes McDonald
September 12th, 2026 12:28 AM
I'm glad that you found my communication clear and appreciated the quick email responses, Timmothy. It's important to me that clients feel informed and connected throughout our interactions. If there's anything else you need, please feel free...
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Fast and friendly help
Reply from Tadd Howard
September 12th, 2026 12:26 AM
It's nice to hear that you found the service fast and friendly, Megan. I believe in making the banking experience as smooth and pleasant as possible. If there's anything further you need, I'm here to help.
Matt is proactive and accurate with the entire process. Knowledgeable and able to answer all questions asked. Great working with him again!
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for your review, Matthew. It's rewarding to know that my proactive approach and attention to detail met your expectations. I'm glad I could provide the answers you were looking for. If there's anything more you need or any questions...
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Outstanding communication and guidance.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Your kind words mean a lot, Prakash. I am pleased to hear that you found the communication and guidance helpful. If there’s anything more you need or questions arise in the future, please don't hesitate to reach out. Thank you for your trust...
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This is the 2nd time we've worked with Chris. appreciate his honesty and open communication and how quickly the whole team works
Reply from Chris Oldham
September 12th, 2026 12:19 AM
Cory, I'm grateful for the opportunity to work with you again. Your recognition of my honesty and open communication means a lot. I'm also glad the team's efficiency contributed positively to your experience. Please feel free to contact me...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.