Dallas, Irving, TX

was able to get what i need done

Your associate decided to give information about my loan to an individual that was not listed on the account. They gave them information about assuming the mortgage into their name, even though they never discussed this with me nor checked...

It was a good call and informative but haven't received the email yet that Was requested...

The answers of my concern and questions are not being properly communicated in black and white and every time is being the matter is under research.My property tax payments are becoming overdue.My correct property index number is still not...

good knowledge and understanding of the questions.

With my situation, time is of the essence and it is still unresolved. It should have been resolved at least some email of continuing problems needing to be resolved.

Most of the people that answer the phone have ssuch a heavy accent I can barely understand them.

Although I did not receive the information, the document I had requested emailed to me and was able to get in on my own and find and print it. The representative was very caring, professional, and did a great job

Excellent service

I had a phone conversation aulready with an other person about my payment, she told me 'stay on the line i will come back' she said then She hang up on me(i'm not sure) . Nex I colled again Mauricio García picked the phone he understood my...