Dallas, Irving, TX

Good customer service

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The title company and I just need what is being requested to close my account with BSI and no one is assisting.

I made my April payment, but forgot to add the escrow increase. I was told the payment had not been made at all, which was not true. When I went online to try to pay the extra amount the system would not let me do just the partial amount. You...

Marquita Bailey was very professional and was able to understand my question and followed up with a plan to help me resolve it. Thank you kindly, Donna Spause

Exelent she’s real professional

I got question answered

train your team to communicate better with clients and provide updates in a timely manner.

Very responsive and helpful in moving my process forward.

My reason for call was handled in a timely fashion and manner.