CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
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Reviews from Web
Everyone was always nice and always got back with me in a good time
I was pleasantly surprised how Heather provided clear communication and made the entire process so simple. I was never let guessing what came next.
The process was clear and well organized. The teams are very helpful, and guide me through each step, making the home buying process easier and less stressful.
Me ayudaron a solucionar cada uno de los pasos en todo el procesó
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Nashville F
Reply from Owner
October 5th, 2026 04:15 PM
Thank you for the 5 stars! We truly appreciate your support of our team. 🏡
Hands down best person I’ve done business with him and his team went above and beyond to turn this dream into a reality I truly cannot express my gratitude. Very knowledgeable even better staff I recommend anyone who needs funding to work with...
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Reply from Owner
October 6th, 2026 12:13 PM
Jalen, thank you for such a generous review! Seeing a dream turn into reality is the best part of what we do, and I'll be sure to pass your kind words along to my team. They work hard behind the scenes to make it happen. I'm grateful for your...
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Communication was poor, nothing was really explained to us. We had to reach out several times to get questions answered that should have been explained ahead of signing.
I was a difficult situation and Nikki figured it out.
Reply from Nichole Johnson at CrossCountry Mor...
October 4th, 2026 08:35 PM
I'm glad I could assist you with your situation, Robert. At CrossCountry Mortgage, LLC, finding solutions for challenging circumstances is something I strive to do. If there's anything else you need, please feel free to reach out.
Amazing people, amazing blessings. Come meet the Kaplans team
Reply from Owner
October 5th, 2026 04:14 PM
Clayton, what a kind review. Thank you! It's been a blessing to work with you. Our door is always open, and we'd love to meet anyone you send our way!
Second time working with Ashley. Great communication and troubleshooting to help get the loan I needed.
581–590 of 394042
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095