

Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Asheboro, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Quick and experienced handling with personal service
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you appreciated the quick and experienced handling, as well as the personal service. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words!
Reasonable and easy to work with.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you found the process reasonable and easy to work with. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your feedback.
Clear and Presice explinations of evey step in the porcess as well as responding quickly to questions.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found the explanations clear and precise throughout the process. I strive to respond promptly to any questions, and I'm glad that met your expectations. Thank you for your kind words, Leah!
Customer service was top notch and when i reached out someone responded
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found our customer service to be exceptional, Walter. It was a pleasure assisting you, and I'm glad we were able to respond promptly to your inquiries. Thank you for your positive feedback.
Very responsive and helpful and made the entire experience less stressful!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that I could make your experience less stressful and that you found my responsiveness and assistance helpful. Thank you for your kind words, George. It was a pleasure working with you.
Ashley has worked woth me for a few years and never lost patience with me
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm grateful for your kind words, Alice. It's been a pleasure working with you over the years, and I'm glad to have been able to assist you patiently. Thank you for your continued trust in Highlands Residential Mortgage, Ltd.
Everyone was very knowledgeable and helpful. Quick response when asked questions.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm pleased to hear that you found our team knowledgeable and helpful, and that your questions were answered promptly. If there are any specific areas where we can improve your experience, please feel free to let us know. Your feedback is valuable...
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The process was so smooth and very manageabl. Also Ashley's team was very helpful and communicative.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm delighted to hear that the process was smooth and manageable for you. It was a pleasure assisting you, and I'm glad my team was able to provide helpful and communicative support. Thank you for your feedback.
Ashley and her team had great communication with me, and answered all of my questions promptly. Thank you
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you had a positive experience with our communication and that all your questions were answered promptly. It was a pleasure working with you. Thank you for your kind words!
All the staff were attentive to our needs..gave excellent advice and also excelled with us getting documents done on time as well as giving vital information Thanks to everyone
This has been an awesome experience.. As a first time buyer
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that your experience as a first-time buyer was awesome. It was a pleasure assisting you, and I'm glad that our team could provide the advice and support you needed. Thank you for your kind words and for choosing Highlands...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Asheboro, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2269162
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095