Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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Second time working with Ashley. Great communication and troubleshooting to help get the loan I needed.
Ashley & her team are amazing! We have worked together for many years & her customer service & satisfaction is always 10/10!!
Ashley was very prompt with her response. I would recommend Ashley to any of my family and friends
Quick and experienced handling with personal service
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you appreciated the quick and experienced handling, as well as the personal service. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words!
Reasonable and easy to work with.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you found the process reasonable and easy to work with. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your feedback.
Clear and Presice explinations of evey step in the porcess as well as responding quickly to questions.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found the explanations clear and precise throughout the process. I strive to respond promptly to any questions, and I'm glad that met your expectations. Thank you for your kind words, Leah!
Customer service was top notch and when i reached out someone responded
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found our customer service to be exceptional, Walter. It was a pleasure assisting you, and I'm glad we were able to respond promptly to your inquiries. Thank you for your positive feedback.
Very responsive and helpful and made the entire experience less stressful!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that I could make your experience less stressful and that you found my responsiveness and assistance helpful. Thank you for your kind words, George. It was a pleasure working with you.
Ashley has worked woth me for a few years and never lost patience with me
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm grateful for your kind words, Alice. It's been a pleasure working with you over the years, and I'm glad to have been able to assist you patiently. Thank you for your continued trust in Highlands Residential Mortgage, Ltd.
Everyone was very knowledgeable and helpful. Quick response when asked questions.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm pleased to hear that you found our team knowledgeable and helpful, and that your questions were answered promptly. If there are any specific areas where we can improve your experience, please feel free to let us know. Your feedback is valuable...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095