Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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Had a great experience as always with Ashley
The people at cross country mortgage were very nice to me and my son and the process went quicker than I thought and we are very happy about that and we would recommend them to other people, they're very nice about answering all of our questions...
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Reply from Ashley McKenzie
November 2nd, 2026 05:50 PM
Nancy, I'm pleased to hear that you and your son found the process with CrossCountry Mortgage, LLC quicker than expected and that your questions were answered satisfactorily. Your recommendation means a lot to me, and I'm glad you had a positive...
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Ashley and her team were with us every step of the way, they made sure my husband and I stayed informed of any changes or anything that we needed to do. And they were always available to answer any questions and that made me feel comfortable....
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Reply from Ashley McKenzie
October 19th, 2026 08:16 PM
Tracy, I'm grateful to know that you and your husband felt well-informed and comfortable throughout the process with me and my team at CrossCountry Mortgage, LLC. It was important for us to be available for any questions you had along the way....
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Second time working with Ashley. Great communication and troubleshooting to help get the loan I needed.
Reply from Ashley McKenzie
October 12th, 2026 08:41 PM
Isaac, I'm pleased to hear that my communication and troubleshooting skills were helpful in securing the loan you needed. Working with you again through CrossCountry Mortgage, LLC has been a great experience.
Ashley & her team are amazing! We have worked together for many years & her customer service & satisfaction is always 10/10!!
Reply from Ashley McKenzie
October 9th, 2026 06:44 PM
Samuel, I'm glad to hear that you've had such a positive experience with me and my team at CrossCountry Mortgage, LLC over the years. Your kind words about our customer service and satisfaction mean a lot to us. Thank you for your continued...
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Ashley was very prompt with her response. I would recommend Ashley to any of my family and friends
Reply from Ashley McKenzie at CrossCountry Mor...
October 9th, 2026 01:45 PM
Keesha, I appreciate your recommendation and am glad to hear that my prompt responses were helpful. It's wonderful to be part of your experience with CrossCountry Mortgage, LLC.
Quick and experienced handling with personal service
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you appreciated the quick and experienced handling, as well as the personal service. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words!
Reasonable and easy to work with.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm glad to hear that you found the process reasonable and easy to work with. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your feedback.
Clear and Presice explinations of evey step in the porcess as well as responding quickly to questions.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found the explanations clear and precise throughout the process. I strive to respond promptly to any questions, and I'm glad that met your expectations. Thank you for your kind words, Leah!
Customer service was top notch and when i reached out someone responded
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:34 PM
I'm thrilled to hear that you found our customer service to be exceptional, Walter. It was a pleasure assisting you, and I'm glad we were able to respond promptly to your inquiries. Thank you for your positive feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095