

Top 5%
Heather Craig at CrossCountry Mortgage
Loan Officer | NMLS #325921

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Heather and her team were Outstanding! They made this whole process seamless! Pretty much performing miracles. Extremely professional and always kept me in the loop. I woukd 1,000% recommend her and her team!! I'm ext grateful for Heather &...
read more
frequent communication along the loan process. As the listing agent, I appreciated being included in the progress.
Heather Craig at CrossCountry Mortgage has received a review with 5 star rating from Michelle H
Reply from Heather Craig at CrossCountry Mortg...
September 7th, 2026 12:39 PM
Michelle, thank you for your 5-star rating. I'm pleased to know that your experience with CrossCountry Mortgage was positive.
Heather was wonderful and on top of everything I never had to worry. I knew she had my best interest at heart!
Reply from Heather Craig
September 7th, 2026 03:10 PM
Michelle, I'm pleased to hear that you felt well taken care of and confident throughout the process. It's important to me to ensure my clients' best interests are always a priority. Thank you for your kind words.
Heather is extremely knowledgeable and her communication throughout the entire process was exceptional. She is definitely a professional and should be recognized for her commitment to her client's business. Fine example of how to coordinate...
read more
Reply from Heather Craig at CrossCountry Mortg...
August 26th, 2026 10:46 PM
Thank you so much, Allan, for your kind words and thoughtful review. It truly means a lot to me, especially coming from a longtime customer and friend. I’m grateful for your continued trust and support, and I’m honored to have had the opportunity...
read more
I recently bought a home. I thought the experience would be intimidating and stressful but working with Heather and her team it was the total opposite. They were knowledgeable, professional, and caring. They encouraged me to call whenever I...
read more
Reply from Owner
August 11th, 2026 07:59 PM
Yvonne, I'm grateful for your kind words and glad to hear that the experience of purchasing your home was enjoyable. It was my pleasure to assist you and provide the support you needed throughout the process. Thank you for trusting me and my...
read more
Excellent communication clear instructions help make it easy to provide info in timely manner
Reply from Heather Craig at CrossCountry Mortg...
August 2nd, 2026 09:39 PM
Thank you so much, Toni, for your wonderful 5-star review! It was truly a pleasure working with you & Tom. I’m so glad I could make the process easier by providing clear instructions and keeping communication open throughout. Your kind words...
read more
The Heather Craig Team was very professional. Informative. Caring. Great communication throughout the process. They went above and beyond my expectations. I enjoyed the experience from start to closing on my beautiful new home.
Reply from Heather Craig at CrossCountry Mortg...
July 31st, 2026 06:21 PM
Yvonne, thank you so much for your beautiful 5-star review! It was truly a pleasure working with you, and I am so grateful that you trusted the Heather Craig Team to be part of such an important milestone in your life.Knowing that you felt...
read more
It was a pleasure working with Heather Craig.
Reply from Owner
July 30th, 2026 05:59 PM
Thank you so much for your 5 Star rating. Truly my pleasure to serve!
Heather Craig!
Reply from Heather Craig at CrossCountry Mortg...
July 30th, 2026 05:59 PM
It was a pleasure working with you Renae! You are a kind and professional Realtor with Coldwell Banker Realty in Coral Springs, FL. and I see how you go the extra mile for your customers! I look forward to being a part of your next home purchase...
read more
10 of 365
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #325921 | Branch NMLS #1623515
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NMLS, NNA Notary Public, MBS
- NNA Notary Public, NMLS, MBS
- FAMP
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
1989
Time Zone
Eastern Standard Time (EST)
Licenses
- 325921
Gallery

Awards
Achievements
- 2022 MPA Elite Woman Mortgage Professional
- 2017 Customer Satisfaction Leader 42 Reviews, 4.95 Stars Social Survey
- Woman Business Owner 1999-2012 Home Lending Center
Hobbies
- Gardening, biking, kayaking, surfing, soccer, singer songwriter, fundraising, music education.
- Pet Rescue, Singer Songwriter, Surfing, Soccer, Travel, and Nature Lover
- Singer Songwriter, Pet rescue advocate, Tennis, surfing, soccer, nature lover
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095