Top 5%
Heather Craig at CrossCountry Mortgage
Loan Officer | NMLS #325921
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6 PM(Open now)
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
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Reviews from Web
I recently bought a home. I thought the experience would be intimidating and stressful but working with Heather and her team it was the total opposite. They were knowledgeable, professional, and caring. They encouraged me to call whenever I...
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Reply from Owner
August 11th, 2026 07:59 PM
Yvonne, I'm grateful for your kind words and glad to hear that the experience of purchasing your home was enjoyable. It was my pleasure to assist you and provide the support you needed throughout the process. Thank you for trusting me and my...
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Excellent communication clear instructions help make it easy to provide info in timely manner
Reply from Heather Craig at CrossCountry Mortg...
August 2nd, 2026 09:39 PM
Thank you so much, Toni, for your wonderful 5-star review! It was truly a pleasure working with you & Tom. I’m so glad I could make the process easier by providing clear instructions and keeping communication open throughout. Your kind words...
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The Heather Craig Team was very professional. Informative. Caring. Great communication throughout the process. They went above and beyond my expectations. I enjoyed the experience from start to closing on my beautiful new home.
Reply from Heather Craig at CrossCountry Mortg...
July 31st, 2026 06:21 PM
Yvonne, thank you so much for your beautiful 5-star review! It was truly a pleasure working with you, and I am so grateful that you trusted the Heather Craig Team to be part of such an important milestone in your life.Knowing that you felt...
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It was a pleasure working with Heather Craig.
Reply from Owner
July 30th, 2026 05:59 PM
Thank you so much for your 5 Star rating. Truly my pleasure to serve!
Heather Craig!
Reply from Heather Craig at CrossCountry Mortg...
July 30th, 2026 05:59 PM
It was a pleasure working with you Renae! You are a kind and professional Realtor with Coldwell Banker Realty in Coral Springs, FL. and I see how you go the extra mile for your customers! I look forward to being a part of your next home purchase...
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Heathers expertise ,pleasantness,patience, above and 'behond attitude".
always on TOP of things and respectfully moving things along our timeline.
Reply from Heather Craig
July 21st, 2026 02:35 PM
Thank you, Ann, for your kind words about my expertise and approach. I'm happy to know that my patience and dedication to your timeline were appreciated. If you have any more needs or questions, please feel free to reach out.
Heather was very attentive throughout the entire process and explained any questions I had thoroughly.
Reply from Heather Craig
June 10th, 2026 07:17 PM
Thank you, Ana, for your kind words. I'm pleased to hear that my attentiveness and thorough explanations were helpful to you during the process at CrossCountry Mortgage, LLC. If you have any more questions or need further assistance, please...
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I was pleased that you took the time to log onto our records to help expedite the process.
Thank you Heather for everything you did to help us secure the loan.
Scott Hile
Reply from Heather Craig
May 19th, 2026 12:25 PM
I'm glad to hear that my efforts to expedite the process were helpful, Scott. Thank you for your kind words and for trusting me with your loan needs at CrossCountry Mortgage, LLC. If there's anything else you need, please feel free to reach...
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Reply from Heather Craig
March 3rd, 2026 09:40 PM
I'm grateful for your kind review, Alisha. It was a pleasure to assist you throughout the mortgage process at CrossCountry Mortgage, LLC. Your feedback is truly valued, and I'm glad to know you had a positive experience. If you have any future...
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Heather Craig was absolutely amazing! She worked with my clients, who were first-time homebuyers, with such professionalism and expertise, always keeping everyone in constant communication. Thanks to her knowledge and dedication, my clients...
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Reply from Owner
February 3rd, 2026 08:19 PM
Thank you so much Joy for the kind words! It was truly a pleasure working with you and your clients. Helping first-time homebuyers navigate the process and get to the closing table early is always especially rewarding. Joy was absolutely caring...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #325921 | Branch NMLS #1623515
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- NMLS, NNA Notary Public, MBS
- NNA Notary Public, NMLS, MBS
- FAMP
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Addresses and Serving Areas
Primary Serving Area
Year Started
1989
Time Zone
Eastern Standard Time (EST)
Licenses
- 325921
Gallery
Awards
Achievements
- 2022 MPA Elite Woman Mortgage Professional
- 2017 Customer Satisfaction Leader 42 Reviews, 4.95 Stars Social Survey
- Woman Business Owner 1999-2012 Home Lending Center
Hobbies
- Gardening, biking, kayaking, surfing, soccer, singer songwriter, fundraising, music education.
- Pet Rescue, Singer Songwriter, Surfing, Soccer, Travel, and Nature Lover
- Singer Songwriter, Pet rescue advocate, Tennis, surfing, soccer, nature lover
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095