Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
From start to finish, the Kaplan team was great to work with. Justin, Colleen, and Donna took extremely good care of us. Donna navigated a complex relocation program and worked directly with our relocation rep which took a ton of stress off...
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Reply from Owner
September 9th, 2026 12:00 AM
Matt you and your family were an absolute dream to work with. You were punctual and a great communicator which made our job much easier! Thank you for your support and kind words!
The Kaplan Team at Cross Country Mortgage were phenomenal as expected. Shawn and Heather were awesome in talking thru options on a protracted timeline while Donna moved heaven and earth on the backend processing. Everything was timely, beneficial,...
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Reply from Owner
September 2nd, 2026 12:00 AM
You have always been great to work with Chad and we appreciate your loyalty to us! Glad it was a exceptional experience and Congrats on the new home!
Shawn always has the best up to date intel on the real estate market and is just TOP NOTCH!
Reply from Owner
September 2nd, 2026 12:00 AM
Thanik you for joining us Kate! We are so glad you could make it and hope you walked away with some valuable information!
Very responsive and knowledgeable with the referral I send them!
Reply from Owner
September 2nd, 2026 12:00 AM
Thank you Roni! We are grateful for your trust and appreciate the opportunity to work with you.
Shawn did an awesome job with his presentation at the luncheon. He was very informative and gave us a lot of tools to use in our real state industry to help benefit our buyer and seller clients.
Reply from Owner
September 2nd, 2026 12:00 AM
Thank you Andrea! We truly appreciate your support and kind review!
Just recently attended an event, and the information was very helpful.
Reply from Owner
September 2nd, 2026 12:00 AM
We are so glad you came and appreciate the kind words!
The Kaplan Team always takes care of my buyers.
Reply from Owner
September 2nd, 2026 12:00 AM
Thanks man. We truly appreciate the positive feedback. Thank you for choosing my team!
Great team for information, cutting edge technology, & customer service.
Reply from Owner
September 2nd, 2026 12:00 AM
We are so glad you came ad got value from it!
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Lauren V
Reply from Owner
September 2nd, 2026 12:00 AM
Thank you my friend!
Heather and Jenessa, were incredibly helpful to us throughout the entire process! They were available whenever we had questions and went above and beyond in every aspect. Thanks for all the help Kaplan team.
Reply from Owner
September 2nd, 2026 12:00 AM
Thank you for the wonderful review! We are so happy our team could help you.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time