Shawn Kaplan at CrossCountry Mortgage's Cover Image
Shawn Kaplan at CrossCountry Mortgage - Branch Manager | NMLS #184641 in Franklin, TN

Shawn Kaplan at CrossCountry Mortgage

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Branch Manager | NMLS #184641

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
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    Kate I
    Posted on October 4th, 2026 07:29 PM
    Excellent help on mortgage, helped us to get a great deal on a home and it was a great experience!
    Reply from Owner
    October 5th, 2026 04:15 PM
    Thank you so much, Kate! We're so glad you had a great experience with us. Congratulations on your home! 🏡
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    Nashville F
    Posted on October 4th, 2026 06:27 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Nashville F
    Reply from Owner
    October 5th, 2026 04:15 PM
    Thank you for the 5 stars! We truly appreciate your support of our team. 🏡
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    Clayton P
    Posted on October 4th, 2026 06:07 PM
    Amazing people, amazing blessings. Come meet the Kaplans team
    Reply from Owner
    October 5th, 2026 04:14 PM
    Clayton, what a kind review. Thank you! It's been a blessing to work with you. Our door is always open, and we'd love to meet anyone you send our way!
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    Angie C
    Posted on October 4th, 2026 05:49 PM
    We had a really great experience with CrossCountry Mortgage. Matthew Thorman was super helpful, responsive, and made the whole process so easy for us. We definitely recommend to anyone looking for a mortgage!
    Reply from Owner
    October 5th, 2026 04:14 PM
    Angie, thank you for this wonderful review! Matt takes great pride in being responsive and making things easy, and we're so happy that came through for you. We're always here if you or anyone you know needs a hand with a mortgage!
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    Cain H
    Posted on October 4th, 2026 05:37 PM
    This team is the best! I can’t recommend enough!
    Reply from Owner
    October 5th, 2026 04:05 PM
    Cain, thank you! Referrals from happy clients are the highest compliment we can get. It was a pleasure working with you, and we're always just a call away.
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    Bill S
    Posted on October 4th, 2026 05:35 PM
    Kap is great
    Reply from Owner
    October 5th, 2026 04:05 PM
    Bill, thanks so much! It's always a pleasure working with you. I appreciate the kind words and your support!
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    Eliana K
    Posted on October 4th, 2026 05:35 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Eliana K
    Reply from Owner
    October 5th, 2026 04:16 PM
    Thank you for the 5 stars, Eliana! It means a lot to our team.
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    Macie B
    Posted on October 4th, 2026 05:34 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Macie B
    Reply from Owner
    October 5th, 2026 04:02 PM
    Thank you so much, Macie! It was a pleasure working with you.
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    Julia W
    Posted on October 4th, 2026 05:32 PM
    Such a wonderful company who goes above and beyond for all of their customers and treats them like family. I couldn’t recommend them more!
    Reply from Owner
    October 5th, 2026 04:01 PM
    Julia, this means so much to our team! Going above and beyond for every client is our goal, and we're honored you felt like family. Thank you for recommending us, and we're always here if you or anyone you know needs us!
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    Amelia G
    Posted on October 4th, 2026 05:30 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Amelia G
    Reply from Owner
    October 5th, 2026 04:01 PM
    Thank you for the 5 stars, Amelia! We're always here if you or anyone you know needs us down the road.
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    DSCR Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    Bank Statement Mortgages
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184641
    Hobbies
    • Hunting
    • Car Shows
    • Family Time