Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
These people treated me like Family from day 1. I want to thank every single person that was involved in making it possible for me to purchase my 1st brand new home ever and a very special thank you to Taren who talked me through this morning...
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Reply from Shawn Kaplan at CrossCountry Mortga...
August 19th, 2026 05:09 PM
Micky, I'm grateful for your kind words and thrilled to hear that you felt like family throughout your journey with us at CrossCountry Mortgage. It's wonderful to know that Taren and Justin were able to support you so well, and I'm happy I...
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Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Sammie M
Reply from Owner
August 15th, 2026 05:42 PM
Sammie, thank you for the wonderful rating. I'm glad to know your experience with CrossCountry Mortgage was positive.
It has been a breath of fresh air working with Donna, Heather, and Shawn at Cross Country Mortgage. The whole team was just a phone call away and always answered my calls and questions. As a realtor, I would highly recommend them! I do appreciate...
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Reply from Owner
July 24th, 2026 08:19 PM
Millie, I'm really pleased to hear that you and your client had such a positive experience with Donna, Heather, and me at CrossCountry Mortgage. Your kind words and recommendation mean a lot to us. Thank you for trusting us with your business!...
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As a transaction coordinator, I've worked with this team on several closings. I appreciate this lending team's responsiveness, attention to detail, and clear communication. They make every closing smooth and efficient.
Reply from Owner
June 16th, 2026 01:36 PM
Ariann, I'm grateful for your kind words and appreciation. It's wonderful to hear that our responsiveness and attention to detail have made your experiences smooth and efficient. Thank you for being such a valued partner in our transactions....
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Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Jessica M
Reply from Owner
June 16th, 2026 01:37 PM
Thank you, Jessica, for your positive rating. I'm grateful for your support!
Shawn and his team are top tier. Great communication, simple processes and execution
Reply from Owner
June 16th, 2026 01:37 PM
Flavius, I’m glad to hear that you found our communication and processes to be positive. Your kind words about my team and our execution are truly appreciated. Thank you for your feedback!
Shawn Kaplan, Heather McGarry and the Kaplan Team of CrossCountry Mortgage Lender in Franklin, TN were a pleasure to work with when we financed our home purchase. They made sure everything was done on time and that it all went smoothly. They...
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Reply from Owner
April 10th, 2026 02:52 PM
Thank you Gene! Very grateful for your trust and honored to help!
Shawn Kaplan and his team have been an absolute blessing to our family in finding our first home! Shawn and his team were kind, gracious and working with us around the clock whenever we needed assistance. We will absolutely be using Shawn and...
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Reply from Owner
February 17th, 2026 09:08 AM
Thank you so much for the kind words! Helping your family into your first home truly means a lot to me and my team. We’d be honored to work with you again anytime. Wishing y’all nothing but joy in your new home, Karly!
The whole team was great. I worked with Heather and she was super helpful and informative throughout the whole process. Everything went very smoothly and super fast. Great experience overall. Highly recommend.
Reply from Owner
March 27th, 2026 06:19 PM
Thank you so much for the kind words, we really appreciate you taking the time to share your experience. Heather is incredible at what she does and I’m glad she was able to guide you every step of the way.We work hard to make the process smooth,...
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Extremely satisfied with the smooth process and amazing work from the entire Kaplan team.
Reply from Owner
February 17th, 2026 09:05 AM
We appreciate you trusting us and are always here if you need anything down the road!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time