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Shelly Nickles at CrossCountry Mortgage
Originating Branch Manager | NMLS #430123

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Montgomery, AL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Shelly was great at communicating everything and helped us understand any that we had questions about.
Shelly was great to work with and communication was clear
The entire process was handled with excellent communication and attention to detail. What stood out the most was her dedication to help get documents for the seller to make sure her buyer close. Her commitment to her client goes above and beyond,...
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Reply from Shelly Nickles
September 2nd, 2026 06:31 PM
Mary, I appreciate your kind words about my dedication and communication throughout the process. I'm pleased to have been able to assist with the necessary documents for a smooth closing. Thank you for your trust, and I look forward to working...
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Shelly was a pleasure to work with. She answered all questions every step of the way and guided us through the mortgage process with ease.
Reply from Shelly Nickles
September 1st, 2026 01:01 PM
Kaitlyn, I appreciate your kind words and am glad to hear that you found the mortgage process smooth and easy with my guidance. It was a pleasure working with you.
The team at Cc held my hand and walked me through the whole process. They answered my questions and got back to me in a reasonable amount of time.
Reply from Shelly Nickles
August 31st, 2026 06:57 PM
Dwight, I'm glad to hear that you felt supported throughout the process with CrossCountry Mortgage. It's important to me that your questions were answered promptly and thoroughly.
I had an amazing experience with this mortgage company from beginning to end. The entire loan process was smooth, organized, and stress-free. Everyone was professional, responsive, and kept me informed every step of the way.A special thank...
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Reply from Owner
August 10th, 2026 01:06 PM
Amberya, I'm grateful for your thoughtful review and pleased to hear that your experience with us at CrossCountry Mortgage was so positive. It was truly my pleasure to assist you and ensure that everything went smoothly from start to finish....
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I had an amazing experience with this mortgage company from beginning to end. The entire loan process was smooth, organized, and stress-free. Everyone was professional, responsive, and kept me informed every step of the way.A special thank...
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Reply from Shelly Nickles
August 7th, 2026 03:44 PM
Amberya, I appreciate your kind words and am so pleased to hear about your positive experience with us at CrossCountry Mortgage. It was my pleasure to assist you and ensure everything went smoothly throughout the process. Thank you for trusting...
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I cannot say enough wonderful things about Shelly Nickles at CrossCountry Mortgage! She did an absolutely outstanding job from start to finish. My loan was far from a simple case, but Shelly never gave up. She worked tirelessly, kept me informed...
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Reply from Shelly Nickles
July 29th, 2026 07:25 PM
Richard, I truly appreciate your kind words and am grateful for your trust in me at CrossCountry Mortgage. It’s wonderful to know that my efforts helped make the process smooth and manageable for you. Thank you for sharing your experience and...
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The process was easy and done almost completely remotely.
Reply from Shelly Nickles
July 28th, 2026 05:20 PM
Hannah, I'm glad to hear that the process was easy and worked well for you remotely. If you have any more feedback or questions, feel free to reach out to me anytime.
We cannot say enough wonderful things about our experience with Shelly Nickles and the CrossCountry Mortgage Team! From the very beginning to the day we closed on our home, the entire team was professional, knowledgeable, and incredibly supportive....
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Reply from Shelly Nickles
July 28th, 2026 01:51 PM
Evon, I'm truly grateful for your wonderful feedback about your experience with me and the CrossCountry Mortgage team. It's so good to know that our efforts made the homebuying process smooth and easy for you. Your kind words about our communication...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Montgomery, AL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #430123 | Branch NMLS #1985786
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 430123
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095