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Shelly Nickles at CrossCountry Mortgage

Name: Shelly Nickles at CrossCountry Mortgage
Address: 7224 Halcyon Park Dr., Store # J, Montgomery, Alabama, 36117
Telephone: +1-334-399-3732
Rating: 4.93

Originating Branch Manager | NMLS #430123

4.93

(267)

Mortgage

Mortgage Loan Officer

Contact Info

(334) 269-7111

Montgomery, AL

https://crosscountrymortgage.com/montgomery-al-4309/shelly-nickles/?utm_source=experience&utm_medium=organic_direct&utm_campaign=4309-nickles&utm_content=profile

https://crosscountrymortgage.com/montgomery-al-4309/

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM(Open now)

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4.93

(267)

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Experience.com

4.88

(148)

Zillow

5.0

(28)

Google

5.0

(67)

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I had an amazing experience with this mortgage company from beginning to end. The entire loan process was smooth, organized, and stress-free. Everyone was professional, responsive, and kept me informed every step of the way.A special thank...

Reply from Owner

August 10th, 2026 01:06 PM

Amberya, I'm grateful for your thoughtful review and pleased to hear that your experience with us at CrossCountry Mortgage was so positive. It was truly my pleasure to assist you and ensure that everything went smoothly from start to finish....

Reply from Shelly Nickles

August 7th, 2026 03:44 PM

Amberya, I appreciate your kind words and am so pleased to hear about your positive experience with us at CrossCountry Mortgage. It was my pleasure to assist you and ensure everything went smoothly throughout the process. Thank you for trusting...

I cannot say enough wonderful things about Shelly Nickles at CrossCountry Mortgage! She did an absolutely outstanding job from start to finish. My loan was far from a simple case, but Shelly never gave up. She worked tirelessly, kept me informed...

Reply from Shelly Nickles

July 29th, 2026 07:25 PM

Richard, I truly appreciate your kind words and am grateful for your trust in me at CrossCountry Mortgage. It’s wonderful to know that my efforts helped make the process smooth and manageable for you. Thank you for sharing your experience and...

The process was easy and done almost completely remotely.

Reply from Shelly Nickles

July 28th, 2026 05:20 PM

Hannah, I'm glad to hear that the process was easy and worked well for you remotely. If you have any more feedback or questions, feel free to reach out to me anytime.

We cannot say enough wonderful things about our experience with Shelly Nickles and the CrossCountry Mortgage Team! From the very beginning to the day we closed on our home, the entire team was professional, knowledgeable, and incredibly supportive....

Reply from Shelly Nickles

July 28th, 2026 01:51 PM

Evon, I'm truly grateful for your wonderful feedback about your experience with me and the CrossCountry Mortgage team. It's so good to know that our efforts made the homebuying process smooth and easy for you. Your kind words about our communication...

The personal service. we felt our needs were being taken care of thoughout the proces. people cared and ASSO with understanding as needed. Thank you for your service

Reply from Shelly Nickles

July 27th, 2026 04:35 PM

Billy, I'm pleased to hear that you felt well taken care of throughout the process. Your satisfaction with the personal service and understanding you received is truly valued. Thank you for sharing your experience with me at CrossCountry Mortgage....

Shelly Nickles at CrossCountry Mortgage has received a review with 5 star rating from Rashad V

Reply from Owner

July 20th, 2026 05:56 PM

Rashad, thank you for the 5-star rating. I'm grateful for your support and pleased to have been part of your experience with CrossCountry Mortgage.

My experience with Mrs.Shelly was amazing. Even though we we ran into some problems she helped us no matter what the problem was. Very nice and responded to everything we asked and walked us through every step of the way

Reply from Shelly Nickles

July 20th, 2026 02:30 PM

Ahmad, I'm grateful for your kind words and happy that I could assist you through the process. It's great to hear that you felt supported despite the challenges. Thank you for sharing your experience with me at CrossCountry Mortgage.

Shelly Nickles is an extremely professional loan officer handling every step of the loan process through closing. I highly recommend Shelly and her team to anyone looking for a professional and expediate loan process.

Reply from Owner

July 10th, 2026 08:06 PM

Bonnie, thank you for your recommendation and kind words. I'm pleased to know you found the loan process professional and efficient. Your feedback means a lot to me and my team at CrossCountry Mortgage.

I have gone with CrossCountry Mortgage several times over the last 15 years and never regretted it. From Shelly Nickles, my loan officer, originating my loan, gathering all paperwork, etc until closing on my loan; she was on top of everything...

Reply from Shelly Nickles

July 10th, 2026 04:21 PM

Bonnie, I appreciate your great feedback and recommendation. I'm glad to have been part of your mortgage journey over the years and that we could close within 30 days. Thank you for your trust and loyalty!

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Montgomery, AL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #430123 | Branch NMLS #1985786

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans