CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
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Zack and Sara were on it 100% of the way. Constant communication, conversations when i had questions, keeping up with our client to make sure he was doing his part. Zack is always my first person to go to for lending.
Reply from Owner
October 2nd, 2026 03:59 PM
Thank you Paul for the awesome review for our team! We are here to help however we can!
Worst transaction. In the end everything worked out but so much unnecessary stress, chaos, and additional work was caused due toBretts dishonesty with updates on where the file was. I realize mistakes are made we're all human but blatant lying...
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The whole team, from start to finish, was great to work with. Took their time getting to know us and listen to our needs. They have their processes streamlined and made our experience better than we could have imagined.
Reply from Aaron Denton at CrossCountry Mortga...
October 9th, 2026 09:00 PM
I'm glad to hear that you had such a positive experience with the team at CrossCountry Mortgage, LLC, Sabrina. It's great to know that our efforts to understand and meet your needs contributed to a smooth process.
Julia Head was consistently cheerful and patient while helping me navigate the mortgage process. She was always accessible, returning calls promptly and going above and beyond to ease the way. As a professional, she gave us great advice, and...
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Reply from Julia Head at CrossCountry Mortgage
October 9th, 2026 12:41 PM
Thank you so much for your kind words, Barbara. I'm really glad to hear that you found my help with the mortgage process to be cheerful and patient. At CrossCountry Mortgage, LLC, we strive to make this experience as smooth as possible, and...
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Steven did what he said he was going to do and kept us informed along the way.
Reply from Steven Dillner
October 9th, 2026 07:33 PM
I'm glad to hear that I was able to keep you informed throughout the process, John. It's important to me to deliver on my commitments and ensure a smooth experience with CrossCountry Mortgage, LLC. Thank you for your feedback.
Michael went above & beyond to help me... Even after normal hours and weekends!
Reply from Michael Sender
October 9th, 2026 07:57 PM
Eric, I'm pleased to hear that you felt I went above and beyond to help you, even outside of regular hours. At CrossCountry Mortgage, LLC, my goal is to make the process as smooth as possible for you. If you have any more questions or need...
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Chris and his team were so so unbelievably helpful. They made the process as smoothing sailing as possible and we're readily available and kind when it had questions!
Reply from Chris Swartz
October 6th, 2026 12:31 PM
Thank you so much for the kind words, Kirsten! We truly appreciate your trust and are glad we could make the process smooth and stress-free. Wishing you all the best in your new home!
Charles, is very
personable and professional with the best sense of humor. He was a pleasure to work with and Cross CountTy is fortunate to have him representing them.
Reply from Charles Greene
October 8th, 2026 08:57 PM
I'm glad you enjoyed working with me, Daniel. It's great to hear that my sense of humor and professionalism added to your experience at CrossCountry Mortgage, LLC.
The typical process flow of the documentation is overwelming at times, but Tim's team make it feel very manageable. Thank you for allowing this process not to creap too far into my work hours.
Reply from Tim Smith
October 5th, 2026 03:54 PM
We're pleased to hear that Tim Smith's team at CrossCountry Mortgage, LLC was able to make the documentation process feel manageable, Roger. It's important to us that your work hours were respected, and we appreciate your feedback.
1391–1400 of 395000
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095