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CrossCountry Mortgage in Cleveland, OH

CrossCountry Mortgage, Cleveland, OH

Cleveland, OH
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We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
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5 Star
96%
4 Star
3%
3 Star
0%
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1 Star
1%
Reviews from Web
  • M
    Michael H
    Defiance, OH
    Posted on October 1st, 2026 10:00 PM
    Great to work with made are dream come teue
    Reply from Coley Rau
    October 9th, 2026 01:49 PM
    Michael, I'm glad to hear that I could help make your dream come true. Thank you for choosing CrossCountry Mortgage, LLC for this important journey.
  • C
    Craigory B
    Laurel, MD
    Posted on October 1st, 2026 10:00 PM
    Communication during our underwriting process was strained and did not meet our expectations. We asked several times for previews of upcoming items/tasks to the extent possible, but we rarely received advanced notice of what to expect which...
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    Reply from Michael Mizrahi
    October 9th, 2026 02:16 PM
    Craigory, I apologize for the communication challenges you faced during the underwriting process. At CrossCountry Mortgage, LLC, I aim to provide clear and timely information, and I'm sorry we fell short in your case. Please feel free to reach...
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  • A
    Alonzo G
    Posted on October 1st, 2026 09:59 PM
    Erik Maya was a huge help throughout the process of purchasing our first home together. He made the financial side of buying a home much easier to understand and always did a great job of keeping us informed and updated throughout the entire...
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    Reply from Owner
    October 6th, 2026 03:24 PM
    Alonzo, I'm really pleased to hear that you felt supported throughout your home-buying process with me and my team at CrossCountry Mortgage, LLC. It's important to me to make the financial aspects clear and manageable, especially for veterans...
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  • M
    Mark C
    Posted on October 1st, 2026 09:54 PM
    Extremely smooth process.
    Reply from Brad Baker at CrossCountry Mortgage
    October 9th, 2026 06:56 PM
    I'm glad to hear that you found the process extremely smooth, Mark. At CrossCountry Mortgage, LLC, I aim to provide a seamless experience for everyone.
  • M
    Mark C
    Covington, KY
    Posted on October 1st, 2026 09:53 PM
    The whole process was super smooth. Brad's experience, and his knowledge about the KHC down payment assistance program made our closing a breeze
    Reply from Brad Baker
    October 9th, 2026 01:10 PM
    Mark, I'm glad to hear that my experience and knowledge about the KHC down payment assistance program made your closing process smooth. At CrossCountry Mortgage, LLC, it's important to me that you have a seamless experience.
  • S
    Sue W
    Wyoming, MI
    Posted on October 1st, 2026 09:49 PM
    Lisa was absolutely fantastic! She was extremely helpful, knowledgeable and patient. She was a blessing to us as well as her team! Outstanding customer service!!
    Reply from Lisa Leister
    October 9th, 2026 02:56 PM
    Sue, I'm grateful for your kind words and am pleased to know that my assistance and the support from the team at CrossCountry Mortgage, LLC made a positive impact on your experience. Your feedback means a lot to me, and I'm happy to have been...
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  • T
    Todd S
    Posted on October 1st, 2026 09:43 PM
    Maryrose Houlihan at CrossCountry Mortgage has received a review with 5 star rating from Todd S
    Reply from Maryrose Houlihan at CrossCountry M...
    October 9th, 2026 06:53 PM
    Thank you, Todd, for your perfect rating. I'm pleased to know that your experience with CrossCountry Mortgage, LLC was a positive one.
  • T
    Todd S
    Middletown, NY
    Posted on October 1st, 2026 09:43 PM
    Mary rose help like I was a family member Kim help me Eira help me they all tired me like I was there big brother I want to thank them with all my heart hard working lady's the company is blessed to have them thank you ladies again 🙏
    Reply from Maryrose Houlihan at CrossCountry M...
    October 5th, 2026 11:52 PM
    Thank you for your kind words Todd. It has been a pleasure helping you with the financing of your new home. We wish you the best of happiness. We appreciate you and if there is anyone you know who needs help with their mortgage financing, we...
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  • J
    Jose H
    Chicago, IL
    Posted on October 1st, 2026 09:42 PM
    Muy amables
    Reply from Doug Benavides
    October 9th, 2026 12:57 PM
    Jose, agradezco que hayas encontrado nuestra atención en CrossCountry Mortgage, LLC muy amable. Si tienes alguna otra pregunta o necesitas más información, por favor no dudes en contactarme.
  • P
    Paul H
    Posted on October 1st, 2026 09:40 PM
    Zack and Sara were on it 100% of the way. Constant communication, conversations when i had questions, keeping up with our client to make sure he was doing his part. Zack is always my first person to go to for lending.
    Reply from Owner
    October 2nd, 2026 03:59 PM
    Thank you Paul for the awesome review for our team! We are here to help however we can!
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    About
    We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS