Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Cynthia Mattox, Ruoff Mortgage
The entire experience was quick and easy. We were in constant communication and updated which made everything so much more organized. The only downside was the welcome home gift that stated Household of a name we were trying to change. Unfortunately...
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Reply from Cynthia Mattox
July 18th, 2025 12:37 AM
I'm glad to hear that the process felt quick and easy for you, Megan. Keeping communication clear and consistent is very important to me, and I'm pleased it helped you feel organized. I’m sorry about the mix-up with the welcome home gift; I...
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Ruoff Mortgage - Columbus GA
Amy is super fantastic and super efficient! She also treats everyone like family! Absolutely the best!
Reply from Owner
July 17th, 2025 08:11 PM
Thank you so much for your kind words, Debbie! We are thrilled to hear that Amy made you feel like family. At Ruoff Mortgage, we strive to treat all our clients with the utmost care and respect. We appreciate your feedback and look forward...
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Cathy is amazing! She explains everything thoroughly and is very helpful!
Reply from Owner
July 14th, 2025 02:35 PM
Thank you Mave! I'm so glad you felt you were well informed throughout the process. I very much enjoy working with you.
Cathy is amazing! She explains everything thoroughly and is so helpful!
Reply from Cathy Clark, Ruoff Mortgage
July 14th, 2025 02:35 PM
Thank you Mave! I'm so glad you felt you were well informed throughout the process. I very much enjoy working with you.
Communicate
Reply from Amy Million
July 17th, 2025 07:34 PM
I'm glad to know that communication stood out during your experience working with me. Ensuring clear and effective communication is a priority, and it's wonderful to hear it was evident for you. Thank you, Rachel, for taking the time to share...
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Excellent Service
Reply from Jennifer Reynolds, Ruoff Mortgage
July 14th, 2025 06:04 PM
Thanks for the 5 star review Keivan! Appreciate you!
for
Lona Schroeder, Ruoff Mortgage
Lona was great at keeping us informed and helped keep the stress and nerves that come with moving. However one thing I will say is you need to get Lona access to Docusign or an e-sign form. That way she can easily send or request things for...
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Reply from Lona Schroeder, Ruoff Mortgage
July 29th, 2025 03:50 PM
Congrats again on your new home!!! Thanks for trusting me to get your family to the closing table! Cheers!!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Lisa C
Reply from Owner
August 11th, 2025 01:32 PM
Lisa, I'm grateful to hear that you had a positive experience. It was a pleasure working with you on your home financing journey. If there's anything else I can assist you with in the future, please don't hesitate to reach out. Thank you for...
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Comminicated very well throughout the whole process and gave step step directions
Reply from Justin Phillips, Ruoff Mortgage
July 7th, 2025 04:56 PM
I'm glad to hear that the communication and step-by-step guidance met your expectations throughout the process. It was a pleasure assisting you, and I appreciate your feedback.
The customer service was quick, insightful, and helped me understand every step of the process. When I had questions they were answered. I was kept up to date about what was happening with my loan and what was needing to be done.
Reply from Angie Robbins, Ruoff Mortgage
September 22nd, 2025 02:54 PM
Thank you so much! It was such a pleasure assisting you. Please let me know if you need anything in the future. :-)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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