Cathy Clark, Ruoff Mortgage
Senior Loan Officer | NMLS# 133872 | Ruoff Mortgag...
Additional Licenses: NMLS# 133872.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cathy was phenomenal from start to finish. I was so grateful for her patience and thoughtfulness throughout the process. As a first time home buyer the prospect of diving into this new world was daunting to say the least. Cathy was there every...
read more
Reply from Cathy Clark, Ruoff Mortgage
May 31st, 2024 01:39 PM
I'm so happy for you and the purchase of your first home!! You were wonderful to work with!
The process was very overwhelming, but with Cathy Clark’s guidance, she made everything feel manageable and clear. I would highly recommend her to anyone looking to seamlessly qualify for and secure a mortgage.
Reply from Owner
August 3rd, 2026 06:16 PM
I'm pleased to hear that my guidance helped make the process more manageable for you, Alice. Thank you for your recommendation. If there's anything else you need, please don't hesitate to reach out.
The process was very overwhelming, but with Cathy Clark’s guidance, she made everything feel manageable and clear. I would highly recommend her to anyone looking to seamlessly qualify for and secure a mortgage.
Reply from Cathy Clark, Ruoff Mortgage
July 21st, 2026 05:25 PM
I'm happy to hear that I could help make the mortgage process a bit more manageable. Your recommendation means a lot to me, and I'm grateful for your kind words. If you have any further questions, please don't hesitate to reach out.
Cathy Clark, Ruoff Mortgage has received a review with 5 star rating from Sunny F
Reply from Owner
June 9th, 2026 05:55 PM
I appreciate the repeat business, and the glowing review! I very much enjoyed working with both of you again. Enjoy the new home.
This is the second time we gave have used Cathy Clark with Ruoff home mortgage, and both experiences have been wonderful! She is always so professional and knowledgeable. Highly recommend whether you are a first time home buyer or not.
read more
Reply from Cathy Clark, Ruoff Mortgage
June 9th, 2026 05:55 PM
I appreciate the repeat business, and the glowing review! I very much enjoyed working with both of you again. Enjoy the new home.
We appreciated all of the help Cathy gave us throughout the processs! Great experience!
Reply from Cathy Clark, Ruoff Mortgage
May 26th, 2026 02:15 PM
I'm so happy to hear that! Call me anytime if you have questions, and enjoy your new home.
Cathy was excellent with communication and answering all our questions . Anytime we were unclear about next steps or how something was going to work she was quick to respond and make sure we understood everything and were comfortable . There...
read more
Reply from Cathy Clark, Ruoff Mortgage
May 13th, 2026 04:37 PM
Thank you for the 5-star review Alan. Responding timely and making sure you feel well-informed is important to me, and I’m glad I succeeded in both areas! I truly enjoyed working with you.
Cathy was unfailingly pleasant, kind , patient and knowledgeable
Reply from Cathy Clark
April 28th, 2026 03:39 PM
Thank you for your kind words, Lisa. I'm grateful to hear that my approach made a positive impact on your experience. If there's anything else I can assist you with, please feel free to reach out.
Cathy Clark, Ruoff Mortgage has received a review with 5 star rating from Kim H
Reply from Owner
April 3rd, 2026 02:58 PM
Your kind words and 5-star review are very much appreciated! I’m happy you felt well informed throughout the process.
Cathy is very prompt! Cathy did a great job explaining the process and the next step throughout the entire process. She is very professional And knowledgeable about her services. She truly made is feel like we were her only customer.
read more
Reply from Cathy Clark, Ruoff Mortgage
April 3rd, 2026 02:56 PM
Your kind words and 5-star review are very much appreciated! I’m happy you felt well informed throughout the process. It was great working with you both.
1–10 of 42
About
Additional Licenses: NMLS# 133872.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Investor Mortgages
Specialities
Conventional
FHA
VA
USDA
IHCDA - Indiana Housing DPA
Jumbo
First-Time Home Buyer
Refinances
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Senior Loan OfficerApr 15th, 2013 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 133872
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us