Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(11,320)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Very quick process

Reply from Amy Robbins, Ruoff Mortgage

November 13th, 2025 02:54 AM

Congratulations on your new home! I'm pleased to know that you found the process quick, Cassandra. It's important to me to ensure things move smoothly and efficiently. If you have any more feedback or need further assistance, I'm always here...

Everything was done timely and efficiently. Everyone was very pleasant and informative.

Reply from Steve Stemick

August 28th, 2025 04:59 PM

William, thank you for your kind words. I’m pleased to hear that you found the process both timely and efficient. Ensuring a pleasant and informative experience is something I strive for with all my clients. If you have any further questions...

listen to me and help the experience be special

Reply from Laura Roberts, Ruoff Mortgage

September 2nd, 2025 03:51 PM

I'm pleased to know that you felt heard and supported during your experience. Making sure the process was special for you was my goal. If there's anything else I can do for you, feel free to reach out anytime. Thank you, Deloris, for entrusting...

Amy and I have been working together for the past 11 years. She is a great person and fabulous Loan Officer. She is very informative, and communicative and always finds a way to get the buyer to the Closing table. I am a Real Estate Agent and...

Reply from Owner

September 8th, 2025 10:44 PM

Dan! Thank you so much for your kind words and continued trust over the years! I truly value our partnership and the dedication you show to your clients. It’s always a privilege to work alongside you to make the homebuying process smooth and...

Sheila was absolutely fantastic! She was very responsive and critical in helping us get an approved offer during a holiday weekend! Appreciate her time, effort and responsiveness throughout the entire process!

Reply from Owner

October 9th, 2025 03:36 PM

It's great to hear that my responsiveness and efforts during a holiday weekend made a positive impact on your home-buying experience. I appreciate your kind words and am pleased I could assist in securing your offer. If you have any further...

Shelia was absolutely fantastic! She was super responsive. Helped us get necessary approvals over a weekend to ensure we got an accepted offer. Really thankful for her help and customer service throughout the entire process!

Reply from Sheila Welsh, Ruoff Mortgage

August 28th, 2025 02:58 PM

Thank you so much, Taylor, for your kind words. I'm delighted to know that my responsiveness and support made a difference during your home buying journey, especially over a weekend. It was truly my pleasure to assist you in securing your offer....

If I could give it more than 5 stars trust me I would. Brian Huff is super easy to work with. Personable, professional, and straight to the point. Made this process of buying my first home so easy. I will be telling absolutely everyone I know...

I felt like it was recognized that I am not an information technology expert like my wife is. So I appreciate it when other people slow down a bit while I'm trying to muddle thru it.

Reply from Jennifer Reynolds

September 6th, 2025 08:50 PM

Gregory, it's great to hear that you felt supported throughout the process. I'm committed to ensuring that everyone feels comfortable and understood, regardless of their tech background. If there’s anything else I can help with, please don’t...

Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from J R

Reply from Owner

August 28th, 2025 02:59 PM

Thank you for your wonderful feedback. I'm delighted to know that your experience with me at Ruoff Mortgage was rewarding. Your words motivate me to keep providing the best service possible. If there's ever anything else you need or any questions...

This was our second time working with Sheila and Ruoff. Both times went really well. There were no problems and she walked us through everything, was always quick to respond to questions and follow up. I would recommend her to anyone I know....

Reply from Sheila Welsh, Ruoff Mortgage

August 27th, 2025 07:13 PM

I'm delighted to hear that your experience with me for the second time went smoothly. It's great to know that my guidance and responsiveness met your expectations. Your willingness to recommend me means a lot, and I appreciate your trust. If...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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