Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,320)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

I am very computer challenged and the fact that my printer refused to print didn't help. But Ruoff Mortgage held my hand thru all the paperwork!!

Cynthia and Ruoff Mortgage always been awesome. Thank you for always being there !

Reply from Owner

August 29th, 2025 12:00 AM

Thank you, Brian. I appreciate your kind words and taking the time to complete the review. Cindy

We did not have a realtor to work with so Cynthia answered wayyyy more questions than a normal loan officer should!! She really went above and beyond to help us get our home that we've now been in for nearly 4 years!! I will never forget all...

Reply from Owner

August 29th, 2025 12:00 AM

Thank you, Lauren. You are so sweet. I appreciate your review and the time you took to write it up. It does mean a lot to me. Cindy

Cynthia made our whole experience from beginning to end seamless. She and her team were transparent so we knew exactly what to expect. Communication and trust are two things that we look for in a mortgage company and she brought both of those...

Reply from Owner

August 29th, 2025 12:00 AM

I appreciate your wonderful review, Regina. It's fantastic to hear that you felt the experience was seamless from start to finish. If there's ever anything more I can assist with or any questions you have in the future, don't hesitate to reach...

Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Jay

Reply from Owner

September 27th, 2023 03:14 AM

Hi, Jay. Thank you very much for your rating! We are glad you had a pleasant experience.

Everything was carefully explained and any questions I had were answered immediately. I highly recommend Cynthia Mattox and Ruoff Mortgage.

Reply from Owner

August 29th, 2025 12:00 AM

Thank you, Linda. I appreciate you. Cindy

Cynthia went above and beyond any expectations. She started my loam process at 8:00 pm amd by 8:30pm she assured me that I would have no problem obtaining a mortgage loan.

Reply from Owner

August 29th, 2025 12:00 AM

Thank you, Greg. It's very nice of you to complete the review. I appreciate your kinds words. Cindy

Cynthia Mattox made our loan process really smooth and helped us out immensely with understanding the whole process (since it was our first home) Ruoff had a really good system set up to make the loan process simple and easy to navigate!

Reply from Owner

August 29th, 2025 12:00 AM

Hi Giovanni. It means a lot to me that I could help clarify the process for you. Navigating a first home purchase can be daunting, and it's wonderful to know that the system in place at Ruoff Mortgage contributed positively as well. If you...

Geno Eacret, Ruoff Mortgage has received a review with 5 star rating from Jarod T

Cori and Amie were amazing to work with!!! as a first time home buyer, they made sure I understood the process and they were so supportive from start to finish! cannot recommend them enough!!!

Reply from Cori Drudge, Ruoff Mortgage

August 29th, 2025 12:07 PM

I'm really glad to hear that you felt supported throughout your home buying journey. It's great to know that both Amie and I could help make the process clear and comfortable for you as a first-time homebuyer. Thank you so much for your kind...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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