Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Amy was extremely helpful and dealt with all my annoying texts in the best manner! Her and the loan butler app made this process so much easier and less overwhelming.
Reply from Amy Million
October 29th, 2025 03:15 PM
Samantha, I'm happy to know that I could help make everything feel easier and less overwhelming for you. Managing all the details and questions is something I take seriously, so I'm glad the combination of direct communication and the loan...
read more
for
Ashley Mattox, Ruoff Mortgage
Complete understanding, patience, and positive support
Reply from Ashley Mattox, Ruoff Mortgage
October 20th, 2025 02:30 PM
I'm happy to hear that you felt supported and understood throughout the process. Patience and clear communication are important parts of what I strive to offer, and it’s great to know they made a difference for you. Thank you for your kind...
read more
Beth was absolutely amazing to work with.,Her knowledge and personality was first rate!
Reply from Beth Garrett
October 28th, 2025 07:20 PM
Eldon, I really appreciate your kind words. I'm pleased to hear that you valued my expertise and enjoyed working with me. If there's anything more I can do for you, don't hesitate to reach out. Best wishes, Beth
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Zane S
Reply from Owner
November 10th, 2025 04:24 PM
Thanks, Zane! Hope all is well your way!!
Justin made the whole experience go very smooth, he made sure i understood everything and guided me through step by step, the whole experience was made out to be so easy simply because he helped explain and guid me through it, I would recommend...
read more
Reply from Justin Phillips
October 28th, 2025 07:34 PM
It's great to hear that you felt the process was smooth and well-explained. Ensuring clarity and providing step-by-step guidance is key for me, so I'm pleased this helped your experience. Your recommendation means a lot, and if you need further...
read more
The process was made easy and fast thanks to Kayla. I was very impressed with how efficient she as well.
Reply from Kayla Kreigh
October 27th, 2025 03:13 PM
I'm glad to hear that the process went smoothly and efficiently for you. Making things easy and fast for my clients is always a priority. Thank you for sharing your positive experience.
Brit was very easy to work with. She was always quick to respond and never left us wondering what came next. Our only issue was not with her, but with creating an online account to start paying our mortgage. It said we needed to make a call,...
read more
Brit was very easy to work with. She was always quick to respond and never left us wondering what came next. Our only issue was not with her, but with creating an online account to start paying our mortgage. It said we needed to make a call,...
read more
for
Geno Eacret, Ruoff Mortgage
GENO DELIVERED ABOVE AND BEYOND ACCESS MORNING DAY AND NIGHT. WENT WELL PAST MY EXPECTATIONS.
Reply from Geno Eacret
October 27th, 2025 02:46 PM
Your feedback is truly valued, Daniel. I'm pleased that my efforts exceeded your expectations and that you found my availability beneficial. I'm here to support you anytime you need assistance.
My loan officer explained terms and finances in a way I could easily understand, and he answered questions as many times as needed when I needed clarity.
Reply from Scott Miller, Ruoff Mortgage
October 17th, 2025 11:25 AM
It's great to hear that you found my explanations clear and helpful, Rachel. I'm pleased I could assist you in understanding the terms and finances. Answering your questions was important to ensure everything was clear. Thank you for sharing...
read more
2831–2840 of 11318
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us