Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Ashley Mattox, Ruoff Mortgage
Very good communication though out the process.
Reply from Ashley Mattox
November 17th, 2025 04:04 PM
I'm glad to hear that the communication met your expectations throughout the process. Ensuring that everything is clear and straightforward is important to me. If you have any more questions or need assistance in the future, feel free to reach...
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Clayton was always available to answer questions and explain things in a way that didn't feel overwhelming. As a very anxious person it was nice to have some stress relief because I felt more prepared for things after a chat with him.
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Melissa made the whole process very easy and was always there to answer any questions we had!
Reply from Owner
January 21st, 2026 05:22 PM
It means a lot to hear that the process felt easy for you, Madison. Being available to answer all your questions is always important to me. If there's anything more I can do for you, don't hesitate to reach out.
Melissa made the whole process extremely easy and was always there to answer any questions we had!
Reply from Melissa Stone
November 17th, 2025 07:28 PM
I'm glad to hear that the process felt easy for you, Madison, and that I could be available for your questions. It's important to me to provide clear guidance and support throughout your home-buying journey. If you have any more questions in...
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Amy was very diligent when working on my loan. She even worked on vacation. She answered all my questions, and there were a lot of them. She was very kind and easily approachable when talking about my situation.
Reply from Amy Million
November 17th, 2025 06:53 PM
Kristina, I appreciate you sharing your experience. I'm glad to know that I was able to assist with your loan and be there to answer all your questions, even while on vacation. Being approachable and understanding your situation is important...
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Kept me informed well
Excellent service
Reply from Justin Phillips, Ruoff Mortgage
November 5th, 2025 12:40 PM
Thanks, Aidan! Hope everything goes well with the move!!
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Seth B
Reply from Owner
November 5th, 2025 08:30 PM
I appreciate the positive rating, Seth. Thank you for choosing me for your mortgage needs. If you need any assistance or have questions in the future, please feel free to get in touch.
Ruoff Mortgage did an excellent job by providing a smooth, transparent, and customer-focused loan experience from start to finish. Their team stood out for their clear communication, quick response times, and willingness to guide clients through...
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Reply from Sheila Welsh, Ruoff Mortgage
November 5th, 2025 08:30 PM
I'm really pleased to hear that your loan experience with Ruoff Mortgage was smooth and transparent. Providing insightful communication and guiding clients through the mortgage process are key priorities for me, and I'm glad these aspects stood...
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Dirk Webster, Ruoff Mortgage has received a review with 5 star rating from Jeff E
Reply from Owner
November 24th, 2025 02:49 PM
Thanks Jeff!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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