

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Tim, HE IS HIM. Great Experience, everything was perfect. Their support staff are great. Definitely recommend.
From the first phone call and through all the process, Tim McDermott was phenomenal; never tired tot alk me no matter what time of the day, made sure he answered all my questions, so professional, so knowledgeable the list goes on... You can...
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Reply from Tim McDermott
July 3rd, 2026 05:11 PM
Rene, I appreciate your wonderful feedback and am pleased to know that you had a positive experience with me. It's great to hear that I was able to answer your questions and assist you throughout the process. Thank you for your kind words and...
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Tammy was knowledgeable and helpful when needed. Shawn was great with filling in when needed in a pinch
Reply from Tammy Powers
July 3rd, 2026 04:04 PM
I'm happy to hear that you found both Shawn and me helpful, Stephen. It's good to know we could meet your needs effectively. If you have any more questions or need assistance in the future, please feel free to reach out.
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Marcella S
Reply from Owner
June 28th, 2026 06:32 PM
Thank you, Marcella!!!!
Sue is highly competent, well-informed, supportive, and prompt . I wholeheartedly recommend her for anyone seeking a seamless transaction.
Reply from Sue Botelho at Waterstone Mortgage ...
June 25th, 2026 05:33 PM
Thank you, Marcella! It's always a pleasure working with a professional Realtor such as yourself and I hope your clients realize how much they benefit from your knowledge and your experience! I look forward to working with you again soon!
Great response time and friendly.
Reply from Sue Botelho at Waterstone Mortgage ...
June 25th, 2026 12:48 PM
Thank you for the review! And congratulations!
Karen was super helpful and talked me theough the entire process
Reply from Karen Johnson at Waterstone Mortgag...
June 25th, 2026 07:13 PM
Thank you, Kory, for your great review! Learning that you felt helped and informed through the process is what I strive for!
file was processed very quickly and there was amazing communication during the process.
Reply from Eric Putt
July 1st, 2026 07:36 PM
JoEllen, I'm pleased to hear that you found the file processing quick and the communication amazing. Your feedback is truly valued, and I'm glad I could assist you effectively.
Awesome job team
Reply from Eric Putt
July 1st, 2026 07:07 PM
Maurice, thank you for your kind words. I'm happy to know that you had a positive experience with our team.
Great communication when lenders had conditions.
Reply from Eric Cotter
July 1st, 2026 07:35 PM
Michael, I'm glad to hear that you appreciated the communication during times when lenders had conditions. If you have any more questions or need further assistance, please feel free to reach out to me.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions