

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Working with Todd Shale and Gateway Mortgage has truly been a wonderful and stress-free experience. I highly recommend if you are in the process of buying a new home, consider Todd.
Reply from Owner
March 25th, 2025 12:00 AM
Many thanks, Ellen - I am always happy to help you!
Eric Cotter great person he make the impossible look easy.
Water Stone Mortgage is the place for mortgage solutions
Best place
Thanks to Eric, Shawn and Marryann
Thanks Thanks
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for taking the time to write this review, Kevin! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Eric and his team.
Sue & her team are awesome to work with. The made the process easy, transparent and kept me updated on everything. I had started with a different lender and they kept saying they would, or call send pre approval they had me so stressed out....
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Reply from Owner
March 2nd, 2023 12:00 AM
Thank you for taking the time to write this review, Carroll! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue & her team.
Todd seems to be always available! Any time I texted or emailed, he always responded quickly. Grateful to have worked with him. Thanks again Todd!
Reply from Owner
March 25th, 2025 12:00 AM
My pleasure, Janelle - it was great working with you!
Thanks Todd to be very helpful and always willing to help us in whole this process. Thanks a lot to be our partner in our new house process. We did it!
Reply from Owner
March 25th, 2025 12:00 AM
Yes, Ivan - we did it! My pleasure - I am happy to help you!
Jimmy was incredible. He put together our mortgage in record time and was so easy to work with!
Reply from Owner
January 8th, 2026 11:37 AM
Thank you for this glowing review, Elisabeth! We're ecstatic you had such a wonderful experience with Jimmy. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Best experience mortgage company I ever had. Everything is easy and quick.
Reply from Eric Cotter at Waterstone Mortgage ...
February 20th, 2023 04:18 PM
Thank you for your kind recommendation, Huy! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Karen Zendels-Hagen at Waterstone Mortgage NMLS #111165 has received a review with 5 star rating from Clara M
Reply from Owner
January 8th, 2026 10:48 AM
Thank you for the 5-star rating, Clara.
Under 15 days she did! Her team was amazing. They made it very simple. Getting to the point to get it done! I have tried 2 lender they could not do it. She did it fast! Other lender would not accept it due to not enough time. Love them to the...
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Reply from Owner
February 13th, 2023 12:00 AM
Thank you for taking the time to write this review, Mixxerx! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Aaron and the team worked so hard to get us our dream house. Our application was a bit complicated, but that did not stop them from working to close the deal! 100% will recommend, they will work side by side to help you resolve any issues,...
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Reply from Owner
January 8th, 2026 11:37 AM
Thank you for sharing, Jyssica! We're thrilled to hear everything went so smoothly with your homebuying with the help of Aaron and his team. We hope to work with you again in the future.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions