Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,006)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

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4.93

(3,006)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Sue and her team are extremely helpful and professional throughout our process. Their constant communication with the realtor, insurance, agent, and title company were extremely helpful, they alleviated much of the real estate buying stress.Thank...

Reply from Owner

March 27th, 2023 12:00 AM

Thank you for taking the time to write this review, Jesus! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.

Eric Cotter was extremely helpful, patient and professional. He made certain I understood everything about my loan. There were options I was unaware of as a veteran and he took the time to educate me on them! Thank you for everything!! I highly...

Reply from Owner

January 8th, 2026 11:37 AM

Thanks for the 5-star review, Jen! We're happy to hear you had an amazing loan experience with Eric. We strive to provide a transparent loan process that keeps our customers "in the know." Thank you for entrusting us with your business, and...

Great experience with JJ and Waterstone! Smooth process, stable timeline.

Reply from Owner

January 8th, 2026 11:44 AM

Thank you for this glowing review, Linda! We're ecstatic you had such a wonderful experience with JJ. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Tammy was/is 5 star for sure. She was an absolute dream to work with. She is always positive and kept me positive when I wasn’t. She is very friendly and a polished professional. Tammy has become a good friend.

Reply from Owner

October 3rd, 2023 12:00 AM

Thank you for your kind review, Raymond! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.

My wife and I thoroughly enjoyed our experience with Kevin and his team. This was one of the most fastest and seamless home purchases we have ever experienced. Thanks, Waterstone for your exceptional service!

Reply from Owner

January 8th, 2026 11:37 AM

Thank you for sharing, Ray! We're thrilled to hear everything went so smoothly with your homebuying with the help of Kevin and his team. We hope to work with you again in the future.

Patrick has helped us purchase our last 3 homes. He is easy to work with and he knows what you will need to help you secure your home loan. Also, the title companies have commented on how easy it was to work with Patrick and his team during...

Reply from Owner

January 8th, 2026 11:37 AM

Thank you for sharing, Robert! We're thrilled to hear everything went so smoothly with your homebuying with the help of Patrick and his team. We hope to work with you again in the future.

My first time buying home was painless and excellent. Jimmy was the pilot and we sat in first class while Jimmy guided us to an excellent home. Thank you Jimmy for a smooth landing 🙏🏽

Reply from Owner

January 8th, 2026 11:37 AM

Thank you for sharing your wonderful experience with us, Victor! It sounds like Jimmy was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Jimmy has to his customers....

Waterstone Mortgage - Winter Park, FL has received a review with 4 star rating from Carl R

Reply from Owner

January 8th, 2026 11:37 AM

Thank you for the 4-star rating, Carl. We hope to earn a 5-star rating next time!

Aaron was very pleasant to work with on our mortgage. We felt like we were in good hands and confident he gave us the best rate. It was a great experience. Thanks Aaron for making it easy for us and treating us well.

Reply from Owner

January 8th, 2026 11:37 AM

Thank you for this glowing review, Shannon! We're ecstatic you had such a wonderful experience with Aaron. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Tammy is just wonderful. Start to finish, Tammy and Kimberly answered all of our questions and walked us through the process. Tammy explained everything that was needed to make the process of getting our loan for our ideal home a reality. The...

Reply from Owner

October 3rd, 2023 12:00 AM

Thank you for your review, Mirly! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions