West Clay's Cover Image
West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
Company Logo
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • B
    Brenda S
    SUNRISE BEACH, MO
    Posted on August 28th, 2026 12:05 AM
    Matt & Betsy were great to work with! They worked hard making sure our loan closed on time. They were very creative in finding the best scenario for our loan. Would highly recommend them!
    Reply from Matt & Betsy Maassen
    September 2nd, 2026 02:29 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
  • Encompass
    V
    Vicki C
    O FALLON, MO
    Posted on August 27th, 2026 04:37 PM
    I have highly recommended Russ to all of my friends and family members. He has been our loan officer for many years and continues to go above and beyond to ensure everything runs smoothly. He is very helpful, caring, and dependable!
    Reply from Russ Bray
    September 1st, 2026 04:37 PM
    Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
  • Encompass
    D
    Daniel H
    O FALLON, MO
    Posted on August 26th, 2026 02:20 AM
    Everything was great!
    Reply from Russ Bray
    August 31st, 2026 05:50 PM
    Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
  • T
    Tonia C
    FORISTELL, MO
    Posted on August 22nd, 2026 06:24 PM
    Great communication and such a nice guy.
    Reply from Matt & Betsy Maassen
    August 27th, 2026 06:25 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • Encompass
    R
    Ryan B
    SAINT LOUIS, MO
    Posted on August 22nd, 2026 05:13 PM
    Russ went above and beyond to make closing happen for for us on the scheduled closing date
    Reply from Russ Bray
    August 27th, 2026 05:13 PM
    Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
  • Encompass
    M
    Marilyn B
    SAINT LOUIS, MO
    Posted on August 22nd, 2026 03:05 PM
    Russ went above and beyond for us and helped us close on time.
    Reply from Russ Bray
    August 27th, 2026 03:06 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
  • for
    West Clay
    google
    M
    Marni B
    Posted on August 22nd, 2026 12:00 AM
    West Clay has received a review with 5 star rating from Marni B
    Reply from Owner
    September 8th, 2026 12:00 AM
    Thank you for the 5-star rating, Marni! We appreciate the opportunity to serve you.
  • for
    West Clay
    google
    T
    Tonia C
    Posted on August 22nd, 2026 12:00 AM
    West Clay has received a review with 5 star rating from Tonia C
    Reply from Owner
    September 8th, 2026 12:00 AM
    Thank you for the 5-star rating, Tonia! We appreciate you choosing First State Bank Mortgage.
  • O
    Owen S
    SAINT PETERS, MO
    Posted on August 18th, 2026 02:42 PM
    Very helpful through entire process, as a first time home buyer it can be overwheling, Matt did a good job explaining ever in the process
    Reply from Matt & Betsy Maassen
    August 24th, 2026 02:19 PM
    Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
  • Encompass
    K
    Kenneth P
    ELSBERRY, MO
    Posted on August 11th, 2026 06:35 PM
    Russ was absolutely amazing. He gave great advice and really cared about making sure we secured our loan for our house without any major hiccups. He was there for us when other people weren't. we truly appreciate it
    Reply from Russ Bray
    August 11th, 2026 07:34 PM
    Thanks for the opportunity, Ken! I enjoyed getting to know you and truly wish you and Clarissa the best in your new home. Stay smiling my man, you make people around you truly better!
  • 21–30 of 1135
    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
    Disclaimer