

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
all is wonderful!
Reply from Dan Farrell | NMLS# 143607 | Ruoff ...
September 5th, 2023 12:31 PM
I'm thrilled to hear you had a wonderful experience, Paloma! Your satisfaction is my top priority, so it's great to know that I was able to meet your expectations. Thank you for taking the time to share this positive feedback and for giving...
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This was the second time Florence has been my loan officer and I will gladly use her again and reccomend her to anyone looking to buy a house. She was always friendly and professional and responded quickly anytime I needed anything. She was...
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Reply from Florence Lucas | NMLS# 1901456 | Ru...
October 26th, 2023 02:47 PM
Joshua, thank you for your glowing review! I'm thrilled to hear that your experience with me was a positive one for the second time. Your trust and recommendation mean a lot. Ensuring a smooth and speedy process for my clients is always my...
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After another mortgage company tried dragging us through the mud, Shannon and her team managed to get our loan done easily. We learned our lesson and would be smart next time and not click a company on a Zillow ad. Shannon was on top of everything...
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Reply from Shannon Ryan
September 1st, 2023 05:26 PM
I hope you love your new home as much as we love you! Thank you for trusting Ruoff Mortgage to "bring it home!"
Sheri walked me the loan process and was always available for any questions I had. She made the process seamless. I would recommend Sheri to anyone needing a loan.
Reply from Sheri Watkins, Ruoff Mortgage
December 8th, 2025 04:23 PM
Hi Eleni! I hope all is well. I just wanted to wish you and your beautiful family a Merry Christmas and a Happy New Year!
Shannon and Aubrey were great to work with. I would recommend Ruoff Mortgage to anyone.
Reply from Shannon Ryan
August 30th, 2023 02:27 PM
Phil and Jo, we are so happy that your family has found the perfect home and achieved all your financial goals at the same time! We are honored to have played a small part in it. Thank you for your service to our country and for choosing Ruoff...
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As a novice homebuyer, Dan was excellent in answering all of my preliminary questions. Throughout the process Mindy was wonderful and expedient in getting back to me and ensuring that I was aware of what was to come. Overall couldn't have asked...
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Reply from
August 29th, 2023 12:00 AM
Dear Logan,Thank you for taking the time to write such a positive review about your experience with Ruoff Mortgage. We are delighted to hear that Dan and Mindy were able to provide excellent service and answer all of your questions. We strive...
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Wonderful experience
Reply from Owner
August 28th, 2023 01:02 PM
Hi, Harold. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!
Mr. Hodge did a tremendous job with the whole process. He kept us in the loop on every step. He answered every question we could give him and a quick manner. Our experience was great with him.
Reply from AJ Hodge | NMLS# 1045145 | Ruoff Mo...
November 7th, 2023 05:43 PM
James, sorry for the delayed reply; I have just now been informed that I am able to reply to my reviews. Thank you so much for the perfect rating and the positive feedback, James! I'm thrilled to hear that you had a great experience. Keeping...
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Dan and his team did a great job communicating and giving milestone updates. Easy to contact and all questions were answered quickly! They really made this as stress free as possible!
Dan and his team did a great job communicating and giving milestone updates. Easy to contact and all questions were answered quickly! They really made this as stress free as possible!
Reply from Owner
August 22nd, 2023 09:06 PM
Dear Stefanie,Thank you so much for taking the time to leave us such a wonderful review! We appreciate your kind words and are thrilled to hear that Dan and his team at Ruoff Mortgage provided you with exceptional service.At Ruoff Mortgage,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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