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Ruoff Mortgage - West Chester, OH

West Chester, OH

4.94

(1,421)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 795-7592

West Chester, OH

https://www.ruoff.com/lending-centers/west-chester

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(1,421)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Dan did a great job early on in the process making sure I was up to speed on how everything worked. I had a ton of questions as a first time home buyer and he was able to keep me informed and provide me estimates the same day. Once we put it...

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

September 13th, 2023 04:43 PM

I'm thrilled to hear that you had such a positive experience, Aaron. As a first-time home buyer, it's crucial to understand the process and I'm glad I could help illuminate it for you. Mindy and I always strive to ensure our clients meet their...

Constant communication throughout the process and given the difficult situation my loan possessed, Dan and Mindy communicated over Labor Day weekend. Awesome!

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

September 11th, 2023 06:14 PM

It was a challenging situation, indeed, but the Farrell Group strives to go the extra mile! We look forward to serving any of your future mortgage needs. Congratulations your new house!

Great people to do business with!

Reply from Owner

September 11th, 2023 04:49 PM

Hi, Venitta. We appreciate the kind words and are glad we could provide you with a positive experience!

I had a great experience with the communication from my lender about the whole process and I appreciate you all.

Reply from Florence Lucas | NMLS# 1901456 | Ru...

October 26th, 2023 02:46 PM

I'm so glad to hear about your positive experience, Venitta! Communication is a cornerstone of what we do at Ruoff Mortgage and your feedback validates the approach we take. We always strive to keep our clients informed throughout the entire...

The Ruoff Mortgage team that we worked with, Dan and Mindy, did an amazing job helping us work through the process of buying our first home. Any questions we had were immediately and thoroughly answered. We felt supported the entire way. The...

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

September 10th, 2023 01:16 PM

Thank you for your stellar review, Faith! It's wonderful to hear that you felt supported throughout your home-buying process. Mindy and I always strive to answer questions thoroughly and in a timely manner. We're thrilled that the online Loan...

Ruoff Mortgage - West Chester has received a review with 5 star rating from Jonny Z

Reply from Owner

September 7th, 2023 05:20 PM

Hi, Jonny. Thank you for taking the time to rate us!

Communication and easy online applications made the loan process fast and easy. We were always kept up to date and were able to close on a house in a short amount of time

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

September 7th, 2023 09:43 PM

I'm thrilled to hear that your experience with Ruoff Mortgage was positive, Jonathan. Communication is a key component of our service and it's fantastic to know that you found our online applications easy to use. Your feedback is greatly appreciated;...

Dan always responded quickly and clearly when questions popped up throughout our pursuit for a home. We appreciated him sharing his many years of experience with us. While home buying can be stressful, he instilled us with confidence throughout...

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

September 5th, 2023 03:40 PM

Congratulations on your new home! Prompt and clear communication is paramount, especially during the intricacies of the home buying process. It's my pleasure to share my years of knowledge and I'm glad it has instilled confidence in you. Thank...

Jamie was wonderful !

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

October 3rd, 2023 08:42 PM

I'm thrilled to hear that you had a positive experience with our team. At Ruoff Mortgage, it's our goal to provide exceptional service to our customers and feedback like yours validates our efforts. Thank you for taking the time to share your...

All is wonderful, I really enjoyed the process, they made it feel very easy. thanks a lot Dan and Mindy

Reply from Owner

September 5th, 2023 01:17 PM

Hi, Paloma. We appreciate the kind words and are glad Dan and Mindy could provide you with a positive experience!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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