Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Megan King
prompt response to any questions or concerns I had
Reply from Megan King
September 24th, 2025 12:08 AM
I'm pleased to hear that you felt your questions and concerns were addressed promptly, Nancy. Making sure you have the information you need is important to me, and I'm glad it made a positive difference in your experience with Ruoff Mortgage....
read more
for
Ruoff Mortgage - West Chester
I had a wonderful experience with Sheri Watkins. Very informative, quick to respond, helpful without being overbearing. Might be the best mortgage experience I have had in my adult life. Highly recommend if you want a no nonsense, fast and...
read more
Reply from Owner
November 26th, 2025 03:01 PM
Wow! Thank you, Annie, for your kind words about Sheri Watkins at Ruoff Mortgage. We are delighted to hear that you had a positive experience with us. Sheri is dedicated to providing excellent service and making the mortgage process smooth...
read more
This was the best mortgage experience iI have had to date. Sheri is absolutely wonderful. Informative, quick to respond, no hassles.
Reply from Sheri Watkins, Ruoff Mortgage
September 19th, 2025 03:04 PM
It's rewarding to know that you found this to be the best mortgage experience you've had, Ann. I’m glad I could provide prompt, informative assistance without any hassles. Thank you for your kind words and for trusting me with your mortgage...
read more
This is the third time I've used AJ for a mortgage and each time he has helped make the process as smooth as possible. I will continue to use AJ in the future, as he does a great job and always makes sure I know what's happening with the mortgage...
read more
Reply from Owner
September 29th, 2025 06:06 PM
I'm grateful for your continued trust and support, Stephanie. It's always a pleasure to assist you through the mortgage process and ensure you stay informed every step of the way. Should you have any questions or need further assistance in...
read more
AJ was great to work with and stayed on top of everything!
Reply from AJ Hodge
September 21st, 2025 07:07 PM
I appreciate your feedback, Stephanie. It's great to know that I could provide the support and attention needed throughout the process. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for...
read more
Kindness, understanding, empathy, timeliness, encouragement, and never giving up on me!!
Reply from Shannon Ryan
September 16th, 2025 03:28 PM
Your home buying process was one for the history books! We did it and I couldn't be happier for you!
AJ was great. Very knowledgeable and prompt. Will use him again.
Reply from Owner
September 29th, 2025 06:08 PM
Thank for your continued support and trust in me with all of your mortgage needs!! It is always a pleasure assisting you through the mortgage process on each and every loan we have done together. I look forward to helping you in the future....
read more
AJ is the best
Reply from AJ Hodge, Ruoff Mortgage
September 9th, 2025 04:34 PM
It is always a pleasure and honor to assist you with ALL of your Mortgage needs, my friend! I look forward to our next deal!
The frequent communication regardimg progress/status was excellent.
Reply from Sheri Watkins
September 16th, 2025 08:12 PM
It's great to know that you appreciated the frequent communication about your progress and status, Thomas. Ensuring clear and consistent updates is a priority for me, and I'm glad it made a positive impact on your experience. Thank you for...
read more
No hassles, no headaches and great service.
Reply from Owner
September 19th, 2025 03:05 PM
I'm pleased to hear about your smooth experience, Sheila. Providing hassle-free and great service is always my aim. Thank you for choosing Ruoff Mortgage, and I appreciate your feedback!
151–160 of 1421
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us