Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
Sheri was knowledgeable and extremely helpful. She was great to work with and I really believe she did what she could to get us the best experience possible.
Reply from Sheri Watkins, Ruoff Mortgage
September 25th, 2025 03:10 PM
It's encouraging to read your thoughts, Casey. I'm glad my knowledge and efforts contributed positively to your experience. Providing the best possible assistance is always my aim, so I'm pleased that came through in our work together. I really...
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Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from Waleed J
Reply from Owner
September 26th, 2025 04:29 PM
We all worked hard to achieve this! Thank you for trusting our team at Ruoff Mortgage!
Shannon and Aubrey are experts at what they do. I love that they communicated well and were always accessible. Would recommend them to everyone!
Reply from Shannon Ryan
September 19th, 2025 04:54 PM
We were cheering for you all the way! Thank you for trusting us to finance your first home!
for
Megan King
E-mail communicaton and signing documents online and through Ruoff Loan application.
Reply from Megan King
September 25th, 2025 03:16 PM
It's great to know that the email communication and online document signing through the Ruoff Loan application were beneficial for you, AN. Streamlining these processes is a priority to ensure everything goes smoothly. If you have additional...
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for
Megan King
The office wasn't or wouldn't work on weekends. I still and will always feel like i could have had a better loan rate. I strongly believe if I went somewhere else I would have had a better rate
Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from Cathleen B
Reply from Owner
September 19th, 2025 01:27 PM
Thank you for the 5-star review! You are the real star in the Ruoff story!
Shannon kept on top of things and made sure I was well informed
Reply from Shannon Ryan
September 19th, 2025 01:26 PM
I drove past your street yesterday and had such happy thoughts about you and your new beautiful condo! Thank you for trusting us to help get you there!
Sheri Watkins, Ruoff Mortgage has received a review with 5 star rating from Michael C
Reply from Owner
September 19th, 2025 03:03 PM
Thank you so much Michael! It was my pleasure to work with you!
Sheri is a fantastic person and made the whole loan process very easy. she was very informative and quick to respond to my questions and concerns. Everything went as planned and when I need snother another loan, I sill be teachung out to Sheri...
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Reply from Sheri Watkins, Ruoff Mortgage
September 19th, 2025 03:03 PM
I'm glad to hear that the loan process was straightforward and that you found my communication helpful, Michael. It's important to me to provide clear and prompt responses, so I'm pleased this made a difference for you. Whenever you need assistance...
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Quick and clear communication
Reply from Sheri Watkins, Ruoff Mortgage
September 19th, 2025 03:04 PM
Thank you for highlighting the quick and clear communication, Brian. I appreciate your feedback and value your trust in my services at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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