Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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closed
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9 AM to 5 PM
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Reviews from Web
Very quick through the whole process and explained every step of the process clearly and in a easily understood manner. Even answered questions I had outside of normal business hours going above and beyond.
Reply from AJ Hodge, Ruoff Mortgage
October 7th, 2025 04:21 PM
Your feedback is greatly appreciated, Collin! It's important to me that you felt informed, and my explanations were easily understood. Ensuring you have a solid understanding every step of the way is important to me - no matter the time of...
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Shannon is very attentive and helpful when it comes to the home buying process. She is timely with responses and gives clear and concise answers and was easy to stay in contact with if we needed her.
Reply from Owner
October 13th, 2025 03:37 PM
It was so rewarding to help all your "moving" parts come together in Washington Township! Thank you for working with Ruoff Mortgage Dayton-South for your conventional mortgage needs!
Shannon was very attentive to the needs we had going in to our search for a new home. She worked with us on a consistent basis to find the best interest rate available to us and gave great advice on things to look out for and what we could...
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Reply from Shannon Ryan
October 6th, 2025 08:34 PM
I have heard many wonderful things about your new house! Now go make it your own! I'm so glad I got to be a tiny part of it!
Extremely helpful in navigating the process of refinancing and it was a no stress in making updates in the app.
Reply from Shannon Ryan
October 6th, 2025 08:35 PM
Glad you had a great experience! That's what we strive for! Thanks for your trust in my team at Ruoff Mortgage!
for
Megan King
Megan King is an excellent and experienced loan officer. I am a licensed Realtor and have been working with her for well over 12 years. She is professional, prompt, and great with clients. She is also very personable and someone that I trust...
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Reply from Owner
October 1st, 2025 10:22 PM
it is always a joy when I get to work with you!
for
Megan King
Have had multiple clients us Ruoff Mortgage and Megan King. Great people, competitive and trustworthy.
Reply from Owner
October 1st, 2025 10:23 PM
thank you for the kind words! It’s always a great team when we get to work together!
Shannon and her team were knowledgeable and pleasant to work with. Everything was handled in a timely manner. Questions were answered promptly.
Highly Recommend!
Reply from Shannon Ryan
September 26th, 2025 06:20 PM
We know we are doing something right when our past clients come back to us to do it again! Thank you for the trust and the friendship! Let us know if you have friends or family that we can bring the same high level of service to...and QUICK...
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for
Megan King
Meagan does a great job taking you throughout the mortgage process. She is very clear and helpful with each step of the way and is willing to explain every detail that you might have questions with. I have worked with Meagan with several purchases...
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Reply from Owner
October 1st, 2025 06:29 PM
Thank you, Carmine! It has been my honor to help you and your family over the years. From building a new home to finding your Forever home- it has been a joy to help you through the Financing processes and watch your Family grow.
Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from Brian S
Reply from Owner
September 26th, 2025 04:32 PM
The beautiful home you purchased gets 5 out of 5 stars as well! I think you found a gem!
Shannon was great and very quick to respond to any corrrespondence, so I'd highly recommend her to any of my friends or family who are purchasing or refinancing a home.
Reply from Shannon Ryan
September 26th, 2025 04:31 PM
I hope you share photos of that stunning home once you make it "yours!" Thank you for trusting my team at Ruoff Mortgage to be a small part of the process! We would absolutely love to help your friends and family with their next home purchase...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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