Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,218)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(46,218)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(38.1K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

Having very recently completed the mortgage process with New American Funding, I must commend the team there for their prompt, thorough, and courteous service. They moved swiftly to gather, process and adjudicate the myrad documents necessary...

Reply from Owner

July 11th, 2024 12:00 AM

Thank you for taking the time to share your recent loan experience with us, Mr. Braunbeck. Our main priority is providing excellent customer service, and your feedback is truly appreciated, and we look forward to sharing your review with our...

Great communication and customer service. Brittani was very knowledgeable and was able to answer all of my questions no matter what time even since we are on different time zones. This was my first time refinancing and she made it very easy

Reply from Brittani T. Tran

March 6th, 2024 09:13 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Both David and Alyssa were accommodating throughout the entire process. Both had excellent communication skills and explained every step of the process to me. Thank you, David and Alyssa!

Reply from David Tang

March 6th, 2024 07:54 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Communication was excellent!!!! All responses were extremely timely and updates were given to me on a regular basis.

Reply from Devin Powers Davis

March 6th, 2024 07:13 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Thank you!

Reply from Devin Powers Davis

March 6th, 2024 05:29 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

I could not thank Michael and his team enough! He was amazing from start to finish made the process simple and easy. I would highly recommend Michael to friends and family and would use him again in the future!

Reply from Michael Lee

February 29th, 2024 04:40 PM

I am genuinely touched by your kind words, Maryellen. It was a pleasure to guide you through the process and I'm thrilled to hear that you found it simple and easy. Your recommendation means a lot to me, and I would gladly assist you and your...

Great experience

Reply from Owner

June 27th, 2024 12:00 AM

We appreciate your kind words and the five-star rating Torren. Please let us know if we can be of further assistance. Respectfully, Customer Service Management

Communication, easy process.

Reply from Luis Yero

February 27th, 2024 03:25 PM

I deeply appreciate your positive feedback, Haley. It's fantastic to hear that you found the process easy and that the communication was up to par. Here at New American Funding, we strive to create a seamless experience for our clients. Your...

Knowing that we had someone in our corner to help with us with this experience

Reply from Kenny Lopez

March 5th, 2024 03:51 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

I tried multiple times to contact Ben through email, text, and leaving voicemails throughout the process when I needed to know information before e-signing documents. It took me trying and trying and trying to finally just calling Samuel to...

7821–7830 of 46218

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer