Consumer Direct | Santa Ana's Cover Image
Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
Company Logo
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
89%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • L
    Logan K H
    Chattanooga, TN
    Posted on February 24th, 2024 03:08 PM
    Great service
    Reply from Devin Powers Davis
    March 5th, 2024 03:09 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • A
    Aron N
    Pearl River, LA
    Posted on February 24th, 2024 04:58 AM
    The overall experience was great. David was amazing to work with. He was patient with me and answered all my questions quickly and accurately.
    Reply from David Rangel
    March 5th, 2024 05:03 AM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
    read more
  • K
    Kenneth W L
    Madison, OH
    Posted on February 23rd, 2024 06:22 PM
    Jeff was wonderful throughout the entire process. His communications skills are excellent and his expertise was truly appreciated.
    Reply from New American Funding - Jeff Donohue
    February 26th, 2026 11:40 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • for
    Consumer Direct | Santa Ana
    Encompass
    J
    Jeffrey S A
    Decatur, IL
    Posted on February 23rd, 2024 04:55 PM
    Kelly and team were very professional and knowledgeable about every aspect of my refinance process...
    Reply from Kelly Strange
    March 4th, 2024 04:58 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
  • for
    Consumer Direct | Santa Ana
    Encompass
    C
    Candace R K
    Dunlap, TN
    Posted on February 23rd, 2024 03:17 PM
    Easy process all the way through.
    Reply from Zach Bammer
    February 23rd, 2024 08:28 PM
    I'm pleased to hear that you found the process easy, Candace. It's always great to know when our efforts at New American Funding are positively impacting our customers' experiences. Thank you for the high rating, it means a lot to me. If you...
    read more
  • for
    New American Funding - Stephen O'Donnell
    Encompass
    M
    Mark W T
    Saint Augustine, FL
    Posted on February 23rd, 2024 03:13 PM
    Stephen and Charisse were GREAT!!! They were totally transparent and they made the process the easiest I have been through. They promised an easy process and that is what I got. I closed in exactly 24 days - can not get any better than that...
    read more
    Reply from Stephen O'Donnell
    March 4th, 2024 03:16 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • for
    New American Funding - Michael Viveros
    google
    K
    Kathryn B
    Posted on February 23rd, 2024 03:10 PM
    Wonderful experience! Kyle Hicks is the best. We got a fairly complicated deal done in under 30 days. He has a great team he works with, all very attentive and responsive. All while offering great rates! What more could you want?!?
  • K
    Kathryn B
    Posted on February 23rd, 2024 12:00 AM
    Wonderful experience! Kyle Hicks is the best. We got a fairly complicated deal done in under 30 days. He has a great team he works with, all very attentive and responsive. All while offering great rates! What more could you want?!?
    Reply from Owner
    July 11th, 2024 12:00 AM
    Ms. Boothe, thank you for sharing your recent loan experience with us and recognition of the service Kyle provided you. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • A
    Alexander F
    Posted on February 23rd, 2024 12:00 AM
    Harrison is by far the best Financial personnel I have ever done business with I highly recommend him
    Reply from Owner
    July 11th, 2024 12:00 AM
    We appreciate your kind words and recommendation for Harrison and the five-star rating, Alexander. Please let us know if we can be of further assistance. Respectfully, Customer Service Management
  • for
    New American Funding - Cinthia Pedraza
    Encompass
    H
    Harry J F
    Tempe, AZ
    Posted on February 22nd, 2024 07:19 PM
    Very knowledgeable, fast and efficient. She really cares and looks after her customers. I have ready given her name to a realtor friend... Thank you
    Reply from Cinthia Pedraza
    February 22nd, 2024 07:31 PM
    I'm so grateful for your positive review and the generous rating, Harry! It was a pleasure working on your behalf and I'm thrilled to hear you found the process efficient and beneficial. Your trust is greatly appreciated, and I'm thrilled you...
    read more
  • 7831–7840 of 46218
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing