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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,204)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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I was provided with white glove service from the beginning to the end! Thank you both for everything, truly an amazing experience!! First Advantage is the company to work with if you are shopping for lenders.

Reply from Owner

May 3rd, 2024 12:00 AM

Thank you, for your kind words and for recognizing Jamie and Kerissa's exceptional service! We're delighted to hear that you had an amazing experience with us from start to finish. Your satisfaction is our priority, and we're grateful for the...

Amazing service and team. From the beginning to the end, the attention to details and eager to assist made this transition a breeze. I can't thank enough all the attention my family and I received. Thanks!

Excellent experience as the buyers agent

Excelente servicio American founding es una excelente compañía dispuesta a ayudar a nuestra comunidad hispana con amabilidad y buen trato siendo imparcial y dedicada a ayudar a cualquier persona que quiera cumplir su sueño de tener su casa...

Fast and friendly

Reply from Jason Myles

May 11th, 2024 07:03 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I recently had the pleasure of working with Scott Monroe and I couldn't be happier with the experience. Scott is exceptionally skilled at breaking down complex processes into easy-to-understand steps, which made the entire experience much less...

Reply from Scott Monroe

May 3rd, 2024 04:02 PM

I'm incredibly grateful for your kind words, Adeyemi. Your feedback means a lot to me and to the whole team here at New American Funding. It's fantastic to hear that you found the process less daunting due to my guidance and that you felt well-informed...

I think Scott did a good job for the most part handling our application process. I was disappointed that 2 days before closing the communication stopped and we were forced to push back our closing. I also did not appreciate the vast difference...

Reply from Scott Monroe

May 11th, 2024 04:56 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Excellent communication and easy process!

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Shane was super communicative and helped us get over several hurdles during our closing process. It was so nice to have a single point of contact.

Reply from Shane Prince

May 11th, 2024 04:02 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Scott was great and friendly but I wish the process was more organized. I don't think the disorganization was Scotts fault. The information required needs to be organized and stream lined. Information for funding needs to be requested way before...

Reply from Scott Monroe

May 1st, 2024 04:10 PM

Thank you Jason for the honest feedback! I'm very happy we were able to get you and Amara to the finish line and I hope you enjoy your new home!We have taken your experience up to management to improve our process. I appreciate everyone's hard...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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