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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,202)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Great service provided

Reply from Drew Haberl

June 8th, 2024 02:06 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Communication was on point. The process took a little longer than expected but that was due to me being a first time home owner and my special circumstance of getting a loan on a inherted property. Communication was amazing, anytime I had a...

Reply from Michael Lee

May 29th, 2024 02:44 PM

Thank you so much for your kind review, Michael. I'm glad to hear that you appreciated the communication throughout the process. Indeed, unique circumstances like inherited properties can sometimes extend the loan process, but I'm glad we were...

Deon Westbrook was always there to answer questions for my clients and work with them from beginning to end. When challenges arose he was able to clarify the challenge and what the next steps are. Had a great experience with him and look forward...

Vert helpful, knowledgeable made the process easy. Thanks for all your help.

I recently had the pleasure of working with Ryan, and I couldn't be more satisfied with the experience. From the initial consultation to the final paperwork, he was incredibly efficient and knowledgeable. He guided me through the entire process,...

New American Funding is the most disorganized and misleading financial circus I've ever dealt with. Having owned 4 other houses and dealing with mortgages, I've never had so much trouble in my life. We were promised a 3 wk closing. At one point...

Reply from Owner

July 11th, 2025 12:00 AM

Hello John, we are sorry to learn about your recent loan experience with us. If you wish to discuss this matter in further detail, we kindly ask that you contact our Corporate Customer Service Team at ~~************~~, ext. 7100 for further assistance....

Overall great experience. Would recommend

Reply from Devin Powers Davis

June 7th, 2024 06:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

the way you distribute the funds that i'm getting you choose your own way to pay off the credit card and issued a check under their name and have me mail each one of them. now a days most mortgage companies that i had in the past if i want...

Reply from Marti MollerKnight

June 7th, 2024 05:13 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Kept in touch the entire time and made the process easy.

Reply from New American Funding - Mallory Depu...

February 26th, 2025 10:51 PM

Thank you so much for your feedback, Michael. I'm glad to hear that you found the process easy and that you were satisfied with the communication throughout. It's always my goal at New American Funding to make sure clients are well-informed...

Everything was smooth. Great communication

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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