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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,834)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,834)

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4.8

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We have always enjoyed a smooth and efficient loan process each time we have used NAF. Every team member is accessible during the entire loan process and communicated with us clearly. With a fast moving timeline, we feel like we are in great...

Reply from New American Funding - Devin Powers...

July 1st, 2026 02:16 PM

Thank you, Elizabeth, for sharing your experience. I'm happy to hear that the loan process has been smooth and efficient each time you've worked with us. It's great to know that our team's accessibility and clear communication have made you...

The whole loan process was a breeze thanks to our loan officer Heather- Highly recommend! AAA +++

Reply from New American Funding - Jenny Cho

July 7th, 2026 01:51 PM

Heidi, I'm glad to hear that Heather made the loan process so smooth for you. Your high recommendation means a lot, and I appreciate your positive feedback!

Outstanding Experience!Working with Meggan Jensen during my home buying process was an absolute pleasure. From start to finish, she was extremely attentive, ensuring that every detail was handled perfectly and that I was kept informed every...

Reply from Owner

July 7th, 2026 12:00 AM

Thank you for the wonderful 5-star rating! We are so happy you had a great experience. As a business that thrives on word-of-mouth, your support means everything. If you have any friends or family who could use our services, we'd love the opportunity...

Kristen made everything easy. I didnt have to worry about anything. She's my hero!

Reply from New American Funding - Kristen Roge...

July 1st, 2026 03:37 PM

James, I'm grateful for your kind words and happy to know that I could make the process easy for you. If you ever need assistance in the future, please feel free to reach out.

should be more caring about their customers needs. Nicholas was sick a couple times and couldn't talk so I don't know about that. Maybe there should be someone there to replace someone when he's sick. I was told when I signed the papers I had...

Reply from New American Funding - Nicholas Sah...

June 30th, 2026 06:21 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Ken made the entire process very smooth and fast. We are extremely pleased.

Reply from New American Funding - Ken Ostrande...

June 20th, 2026 04:39 PM

thank you for the kind words

Mallory Depuy made it great! Her attention to detail was just one of the many talents that was on display as she walked me seamlessly through the home buying process. If there's a will, there's a way and I have no doubt she will find it. Hard...

Reply from New American Funding - Mallory Depu...

June 22nd, 2026 05:48 PM

Thank you, Jack, for your kind words. I'm pleased to hear that my attention to detail and dedication helped make your home buying process seamless. Your recommendation means a lot to me, and I'm here if you need any further assistance.

All parties worked h*** o* a complex loan situation

Reply from New American Funding - Sergio Alvar...

July 3rd, 2026 04:24 PM

Garrett, I appreciate your recognition of the hard work put in by everyone involved. Handling complex loan situations is something I take seriously, and I'm glad we could assist you. If there's anything more you need, please let me know.

Pippy was absolutely incredible throughout our home-buying process. We made a lot of offers, and she was always available—whether it was 7 AM or 11 PM—to quickly run numbers and help us submit competitive offers on short notice.She is detail-oriented,...

Reply from Owner

July 7th, 2026 12:00 AM

Thank you so much for taking the time to share your home-buying journey with us! Finding the perfect home in a competitive market takes real resilience, and we are so thrilled that Pippy was there to guide you to a successful finish line. Running...

I had an excellent experience working with Karen and her team at New American Funding throughout my home-buying process. From the very beginning, Karen was professional, knowledgeable, responsive, and genuinely cared about helping me achieve...

Reply from Owner

July 7th, 2026 12:00 AM

Congratulations on becoming a homeowner! We are absolutely thrilled for you, and we cannot thank you enough for sharing such a beautiful review of your experience. Karen and her team always strive to turn what can be a stressful process into...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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