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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,183)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Efficient and Professional.

Reply from Ken Ostrander

July 8th, 2024 01:30 PM

It was a true pleasure...

The service was amazing! Really thankful for my referral to Mary Hou as my loan officer. Very responsive and communicative. Bought my first home with her and I’m very happy with my purchase!!!

They made it happen even with our crazy lifestyle and paperwork all over the states!🤣

Very easy to deal with and helpful

Reply from Michael Lesinski

July 16th, 2024 10:49 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

The level of communication.

Reply from Patrick Jemerigbe

July 16th, 2024 05:53 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jenny cho made it so easy and fast this time wasn't so stressful and I didn't want to walk away from it like I did the 1st time so thank you Jenny for being a wonderful leader

Reply from Jenny Cho

July 16th, 2024 04:57 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Everyone was very responsive and quick to process all paperwork to approve our loan. It went very smoothly and appreciated the wonderful customer service to achieve our goal to purchase a new house.

Reply from David Rangel

July 16th, 2024 04:06 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Max and Seffany were EXTREMELY helpful and FANTASTIC to work with!!! They were both very patient with my lack of computer savvy and made everything a breeze!!!! I look forward to working with them again in 6 months once I take care of a couple...

Reply from Max Tinder

July 16th, 2024 02:12 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Great experience with American Funding and specifically with Erica Palacios.She is super professional and knowledgeable but overall kind and there for you every step of the way.Always answering your questions over the phone and email at anytime....

We are very thankful for all Anna’s hard work and patience over the last couple of years in this difficult market making this a possibility! Despite our marginal credit New American was able to help even finding a state grant program paying...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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