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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,183)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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They were both always pleasant and knowledgeable about the products and answered our questions throughly and efficient

Reply from Sammy Lopez

July 25th, 2024 03:59 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Better because you want excellence

Reply from Drew Haberl

July 25th, 2024 12:48 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jeanette is an absolute superhero. She stayed in contact with me the entire time and was sure to keep everything moving and everyone on the same page. She even talked me through my mild panic attacks during purchasing my first house. She made...

Reply from Jeanette RuizNunez

July 15th, 2024 05:04 AM

I can honestly say it was a true pleasure and look forward to continue helping you and any other friends or referrals :)

We appreciated Shane and Adam's timely support in answering our questions during the process. However, we thought that the loan processing was held up at several points (including the day before an originally planned closing) by issues that...

Reply from Shane Prince

July 25th, 2024 02:22 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Always love working with Randall! He made this process seamless. His professionalism is incredible.

New American Funding, was EXCELLENT, they are professionals,. They went out of their way to help us with the loan. They are very friendly and easy to work with. A hardy well done

NAF did a superb job beginning to end. They made sure everything ran smoothly and efficiently to ensure we closed on time!

Excellent Service and very attentive to details!

Interest rates were not as displayed on website. Our loan officer was hard to get ahold of. Each step seemed confusing & rushed on our end but everything was last minute on loan officers end. Had a lot of issues with verifying my employment....

Reply from Devin Powers Davis

July 24th, 2024 02:12 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

To many people working on the same application.

Reply from Drew Haberl

July 24th, 2024 02:09 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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