Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,954)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,954)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(37.9K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

We recently closed on our home loan for a beautiful home in Seguin, Texas. Craig Thomas was our initial point of contact and he stayed with us through the whole process and was very professional and courteous in every respect and always available...

They made this transaction quick and smooth.

I am satisfied over all, but there were some mistakes and some dropped commucation/silence.

Reply from Marti MollerKnight - New American F...

November 22nd, 2024 07:28 PM

Jonathan, thank you for your response. I did my best in providing with best service on my origination side and a team work with processor and title. We were ready to close very early on the transaction, which was a great way to deliver your...

Christopher was so helpful and responsive during our mortgage shopping. We originally were going through our builder's mortgage company (NVR) but Christopher presented us with an outstanding offer, far better than what we had. He was patient...

Reply from Christopher Kim

December 2nd, 2024 07:01 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

I told him up front that I had an unpleasant experience w another mortgage company regarding this same refinance, and I feel like he kept me in the loop during the whole process, which I

Reply from Joseph Villa

December 2nd, 2024 05:36 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Sammy made it his mission and was calling me and helping along the way. I was about to just quit the process. I referred few people to him and noted that they're in good hands

Reply from Sammy Lopez

December 2nd, 2024 04:12 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Jerad was so good and easy to work with. He had alot of patience and made the the process go smoothly. I also had an easy time finishing up the loan with Micheal. Very smooth and professional men.

Reply from Jerad Douglas

December 2nd, 2024 05:29 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Johnny fair with new American funding, Was able to navigate several complex financial situations, revolving around a mobile home on the property with the house.

I cannot recommend Andrew and Kayla highly enough for anyone looking to purchase a home! Their expertise, professionalism, and personable approach made the entire process seamless and enjoyable. From the very beginning, they were pleasant and...

Reply from Andrew Chacon

December 1st, 2024 11:13 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

See note for loan processor

Reply from New American Funding - Christopher ...

February 26th, 2025 09:50 PM

I'm sincerely grateful for your perfect rating, Thomas! It's so heartening to learn that you had a positive experience with our loan process at New American Funding. Your feedback means a lot to me and the entire team. Don't hesitate to reach...

5271–5280 of 45954

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer