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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,946)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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I have no words. Nobody seemed to listened to my concerns. Worst experience ever!!!

Reply from Cruz Elena De Haro

March 19th, 2025 05:48 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

The entire process was quick and easy!

Reply from New American Funding - Michael Klei...

March 18th, 2025 11:51 PM

Christopher, I'm thrilled to hear that your experience was quick and easy! It's always my goal to make the process as smooth and efficient as possible for my clients. Thank you for trusting me with your needs at New American Funding. If you...

Drew was there to answer any question we had. He is a great great !!!!!!!!!@

Reply from Drew Haberl

March 18th, 2025 02:17 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Jenny was my angel on earth through this whole process. She was very knowledgeable. She was encouraging when the process of refinancing seemed like it was not possible. She was willing to research and find out which refinance would be best...

Reply from Jenny Cho

March 13th, 2025 05:23 PM

Thank you so much for your kind words, Shayla. It truly means the world to me to hear that I was able to help and support you through your refinancing journey. I’m thrilled that we could find the best solution for you, and I’m grateful for...

We had a very easy loan process, quick and simple, Wassef & Jeff very easy to talk to and get the information that they need. Very good communications from both individials. Very good job from all. Rod & Liz Engel

Reply from Wassef Kamal

March 18th, 2025 12:41 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Everything

Reply from Jenny Cho

March 13th, 2025 05:22 PM

John, thank you so much for taking the time to leave a positive review! It truly means a lot to know you had a great experience with New American Funding. If you ever need assistance in the future, don't hesitate to reach out.

Great service and followup!

Reply from Kari Schlagheck

March 17th, 2025 05:53 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Made it easy

Reply from New American Funding - Joseph Villa

March 17th, 2025 04:38 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

His willingness to help the buyer with the process, and how patient he was with both of us.

Reply from Scott Monroe

June 24th, 2025 03:58 PM

I'm glad to hear that I could assist you and the buyer throughout the process. Your kind words about my patience and willingness to help are truly appreciated. If you have any further questions or need assistance in the future, please feel...

Documents were presented for full understanding before closing

Reply from New American Funding - Shawenti She...

March 16th, 2025 07:35 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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