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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,946)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Better communiction through the whole Loan process

Reply from New American Funding - Stephen O'Do...

March 16th, 2025 05:57 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Michael was very helpful, answered all our questions, was always available & made the process very easy. Also he NEVER gave up on us through the process.

Reply from New American Funding - Michael Klei...

March 6th, 2025 05:29 PM

Amber, I truly appreciate your kind words. It was a pleasure working with you and being a part of your journey. I'm thrilled to hear that I could make the process easier for you and be there whenever you needed assistance. Your persistence...

This is my second interaction with Max. Came back to you because of Max. Max is really good people and you are very lucky to have him! You will get rich because of Max!

Reply from Max Tinder

March 16th, 2025 03:29 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

She worked diligently and was a major help in guiding me through the process

Reply from Kari Schlagheck

March 16th, 2025 02:05 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Great experience twice Andrew!

Reply from Andrew Chacon

March 16th, 2025 01:12 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

The people were very helpful in the whole process of getting our new home. Thank you to all of them.

was explained well, and if I ever had any questions for either, Nate Kayla or even Mark, they answer them in a timely fashion

Reply from New American Funding - Nate Christo...

March 5th, 2025 09:19 PM

Thank you for taking the time to leave a review, Tim! We really appreciate you, and your trust to assist you with your loan.

I have been in communication with Kyle for a couple of years after a friend referred him to me. She had gotten a VA loan through Kyle and told me he was the best! He has ALWAYS been "Johnny on the spot" in responding to questions via email...

Reply from New American Funding - Kyle Jones

March 5th, 2025 07:42 PM

Thank you so much for your kind words, Angela. It has been a pleasure working with you and your husband throughout this process. I'm thrilled to hear that you felt at ease and well-supported during such a significant moment in your lives. Bobby...

Dealing with Mike Hale felt like we were getting advice from a trusted family member. He was compassionate, caring, and professional. He gave us excellent advice that will be treasured in the future.

Reply from New American Funding - Mike Hale

June 2nd, 2025 04:34 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact me, should you need any further assistance.

Quick response everything she said she would do she did

Reply from Brittani T. Tran

March 15th, 2025 04:04 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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