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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
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7%
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Reviews from Web
  • J
    Jean M S
    Maryland Heights, MO
    Posted on May 18th, 2025 06:34 AM
    Very personable. Made me very comfortable. Answered my questions with ease.
    Reply from New American Funding - Reid Sinclai...
    May 20th, 2025 12:31 AM
    I'm thrilled to hear that you felt comfortable and that I could address your questions effectively. It was a pleasure assisting you. Thank you for your kind words.
  • D
    Dominique K
    Posted on May 18th, 2025 12:00 AM
    The entire refinance process was a nightmare. It took over half a (about 7 or 8 months) to refinance with New American Funding. We went through about 6 or 7 loan officers that were "quitting" and we were promised things time and time again...
    read more
    Reply from Owner
    July 11th, 2025 12:00 AM
    We regret to learn of your recent loan experience and would like to offer our sincere apologies for the inconvenience this may have caused, Dominique. We would like to speak with you directly regarding this matter. Please contact our Corporate...
    read more
  • W
    William A C
    Oklahoma City, OK
    Posted on May 17th, 2025 08:28 PM
    Ken and Deborah both kept me updated on the progress and were always helpful and informative.
    Reply from New American Funding - Ken Ostrande...
    May 19th, 2025 12:29 PM
    Thank you sir...it was a true pleasure.
  • T
    Terence C
    Indianapolis, IN
    Posted on May 17th, 2025 08:24 PM
    It was one of the best experiences I've ever received vary professional, transparent, and real easy to work with we were given all the tools we needed to get us to the finish line i would definitely refer you guys to a friend or two thank you...
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    Reply from Kaitlyn Scalera
    May 27th, 2025 08:25 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • S
    Steven R R
    Paducah, KY
    Posted on May 17th, 2025 03:22 PM
    Their level of professionalism and knowledge was outstanding. Everything was completely transparent and easy to understand.
    Reply from New American Funding - Reid Sinclai...
    May 20th, 2025 12:31 AM
    Steven, thanks for leaving myself and my team a review! I'm thrilled to hear you had a great experience. Looking forward to helping you again down the road!
  • for
    New American Funding - Michael Klein
    Encompass
    I
    Ingrid J P
    Santa Ana, CA
    Posted on May 17th, 2025 03:05 PM
    The entire experience was stress-free from start to finish. The customer service was top-notch. Would recommend this team 100%!
    Reply from New American Funding - Michael Klei...
    May 27th, 2025 02:22 PM
    I'm thrilled to hear that your experience was stress-free and that you found the customer service to be top-notch. It was a pleasure assisting you, and I greatly appreciate your recommendation. I will look forward to assisting the two of you...
    read more
  • for
    New American Funding - Bill Neessen
    Encompass
    J
    Jerome I B
    Bountiful, UT
    Posted on May 17th, 2025 02:34 PM
    Holy cannoli!!!! This was so easy!!! Bill was amazing and helped me through the whole process! I'm so glad that he was the one that called and I was able to work with him
    Reply from Bill Neessen
    May 27th, 2025 02:37 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • for
    Consumer Direct | Santa Ana
    Encompass
    T
    Trista L M
    Saint Paul, MN
    Posted on May 17th, 2025 02:27 PM
    Wassef kept me informed. Explained things and worked quickly.
    Reply from New American Funding - Wassef Kamal
    May 19th, 2025 03:04 PM
    It was a pleasure working with you :)
  • K
    Kevin B
    Posted on May 17th, 2025 12:00 AM
    Vic Faulkner was very through threw out the whole experience. Very good experience hands down
    Reply from Owner
    July 11th, 2025 12:00 AM
    We appreciate your kind words regarding your loan experience and service you received from Vic. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, Customer Service Management
  • D
    David W F
    Newport News, VA
    Posted on May 16th, 2025 05:54 PM
    A complete lack of communication! I'm 62yrs old, I understand things have changed, but certain situations should be handled by a phone call and not an email. I could go into greater detail, but I feel like why bother typing a response. The...
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    Reply from Max Tinder
    May 26th, 2025 05:57 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing