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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,892)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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I felt like your team always had my best interest in mind. Thank you

Reply from Tim Spargur

September 30th, 2025 04:05 PM

It was a pleasure working with you if you need anything ever please reach out, Congratulations hope you lover your home

Navigating the inherent complexities of a mortgage application can often be a daunting experience, fraught with potential misunderstandings and delays. However, in this instance, the process of understanding and managing all aspects of the...

Reply from Alicia Bazzel

October 10th, 2025 02:29 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

All communication went well through most of the transaction. The day we were supposed to close didn't go an planned. Myself and buyers were not sure why they weren't able to close on time and why docs weren't through underwriting on time. We...

Reply from Tim Spargur

April 2nd, 2026 04:20 PM

Melissa, I apologize for the delays and inconvenience you experienced during the closing process. I understand how important timely documentation is, and it's regrettable that this caused frustration for both you and the buyers. Your feedback...

The checks from Empower Settlement Services, LLC to several companies I am closing accounts with were meant to be wires or direct transfers (Account and routing numbers were requested). Instead, I was sent checks by mail which I now have to...

Reply from Mark Ray

October 10th, 2025 05:43 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Daniela and her team were the best! She made everything so easy and explained it in a way I could understand. They turned what could have been a stressful process into a smooth and stress-free experience.

Jessica gave us great advise and options for our home loan. She was also very responsive during odd hours. She helped us through the whole process.

Customer-driven. Communicative. Knowledgeable. Readily available for questions or concerns.

Fred was amazing through all of this process. I was able to clearly see his expirience with the fact that he was able to calm me down everytime I was so stress out and about to quit everything. I am so greatful for his knowledge and compassion....

Reply from Fred Taber

October 8th, 2025 03:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Better communication maybe a lost of all items I needed in the beginning so it wasn't one thing after another

Reply from Shawenti Sheats

October 9th, 2025 03:39 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Working woth Cesar was awesome! Always answering my calls or texts - not complaints about him. Only reason my over experience was "okay" was because once the process was handed over to Kayla - the communication was terrible! Almost never answered...

Reply from Cesar Zarate

October 9th, 2025 03:39 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

2631–2640 of 45892

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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