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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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Reviews from Web
  • K
    Kathy W
    Posted on January 1st, 2026 12:00 AM
    Trina was and always has been so professional and detailed orientatedEverything was in orderShe explained all issues involving the loan so that we understood and knew what was expectedWe couldn’t have asked for better communication and expectations...
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    Reply from Owner
    February 11th, 2026 12:00 AM
    I'm truly grateful for your feedback, Kathy. It's rewarding to know that my efforts to ensure clarity and organization made a positive impact on your experience. If you ever have more questions or need assistance in the future, please reach...
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  • B
    Brett S
    Posted on December 31st, 2025 11:21 PM
    Mallory, our loan officer, definitely deserves a shout out.Going into this, I honestly did not know much about buying a home or how the loan process worked. It felt overwhelming at times, but Mallory’s knowledge, patience, and professionalism...
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    Reply from New American Funding - Mallory Depu...
    January 12th, 2026 04:21 PM
    I'm grateful for your thoughtful review, Brett. It was my pleasure to assist you in navigating the home buying process, and I'm glad to hear that my approach made things clearer and more manageable for you. I understand that purchasing a home...
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  • M
    Meagan B
    Newark, OH
    Posted on December 31st, 2025 05:14 PM
    Communication has been fantastic, same as our original closing! Such a smooth process! Lisa and Jeanette are wonderful to work with and very responsive!
    Reply from New American Funding - Jeanette Rui...
    January 1st, 2026 11:49 PM
    Thank you so much for the kind feedback. Congrats again and Happy New Year! I will be back in touch :)
  • K
    Kyle D C
    Ontario, CA
    Posted on December 31st, 2025 05:12 PM
    Scott has worked with multiple of my family members and I. He has been diligent and available for all of us. He will recommend something or even let you know if something is not worth the headache and paperwork. Overall a great experience
    Reply from Scott Rego
    January 12th, 2026 09:01 PM
    Thank you for sharing your experience, Kyle. I'm glad to know that my efforts to be diligent and available have been helpful to you and your family. It's important to me to provide honest recommendations and guidance throughout the process....
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  • B
    Betty R M
    Houston, TX
    Posted on December 31st, 2025 04:29 PM
    It was great because everyone was very professional and helpful. That means so much to me when people really care. Great job from the beginning to the closing. Happy New Year.
    Reply from Mark Ray
    January 12th, 2026 09:40 PM
    I’m grateful for your kind words, Betty. Providing professional and helpful service is always my goal, and I'm pleased to hear it made your experience a positive one. Thank you for taking the time to share your thoughts, and I hope you have...
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  • J
    Jamie L Q
    Surprise, AZ
    Posted on December 31st, 2025 04:04 PM
    Mark was able to answer my questions and if he was unsure he would investigate. I appreciated the call backs as well as the follow ups.
    Reply from Mark Esterholt
    January 12th, 2026 09:56 PM
    It's great to hear that you felt supported with prompt call backs and follow-ups. I'm committed to finding answers and ensuring clarity, so I appreciate your recognition of that. If you have any other questions in the future, please feel free...
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    New American Funding - Wesley Lightman
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    Z
    Zainab
    Posted on December 31st, 2025 12:00 AM
    Sharif Ahmed is a highly professional, experienced, and knowledgeable loan officer. We are truly grateful for his guidance throughout our home-buying journey. As first-time homebuyers, the process felt stressful at times, but Sharif patiently...
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    Reply from Owner
    February 7th, 2026 12:00 AM
    Hello Zainab, we are grateful for your kind words for Sharif and for the recommendation. Thank you for choosing New American Funding as your choice lender. Please let us know if we can be of further assistance. Respectfully, Customer Service...
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  • T
    TJ T
    Posted on December 31st, 2025 12:00 AM
    Ryan is the best!
    Reply from Owner
    January 27th, 2026 12:00 AM
    It's great to hear that you had such a positive experience with me, T.J. Thank you for your kind words. If there's anything else I can do for you, please feel free to reach out.
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    David Yang
    Encompass
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    David W D
    Castle Rock, CO
    Posted on December 30th, 2025 06:54 PM
    the customer service from David and Michelle was exceptional. They were highly responsive and supportive
    Reply from David Yang
    January 9th, 2026 06:55 PM
    It's great to hear that you appreciated the service Michelle and I provided. Your kind words about our responsiveness and support mean a lot. If you have any more questions or need further assistance, don't hesitate to reach out.
  • S
    Stacie L B
    Tulare, CA
    Posted on December 30th, 2025 06:23 PM
    The kindness, professionalism, and knowledge that Reid extended to me allowed me to feel like I made the most informed decisions for myself and my family. He made himself available to work through any trepidation that I had at any moment. He...
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    Reply from New American Funding - Reid Sinclai...
    December 30th, 2025 07:21 PM
    I'm glad to hear that you felt well-informed and supported during the process, Stacie. It was important to me to be available and address any concerns you had. I'm pleased that everything went smoothly and efficiently for you and your family....
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  • 1801–1810 of 45860
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing