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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,850)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Quic and easy

Reply from Jessica Bustos

January 29th, 2026 04:22 PM

Aaron, I appreciate your feedback. It's great to know you found the process quick and easy. If there's anything else I can assist you with, feel free to reach out.

At first the loan process was great . He would ask for the documents which I provided to him im a timely manner . But as the loan processed thing did not go well with Stephanie, every time she would contact me it was for the same information...

Reply from Joy Mondala

January 28th, 2026 04:47 PM

I'm sorry to hear about the difficulties you encountered during the loan process, Wayne. It’s important to me that these kinds of issues are addressed so they don't cause such stress. I'll look into this situation further and ensure it is resolved...

Blair communicated through out the transaction.

Fast and expert service

Reply from Owner

January 27th, 2026 12:00 AM

Thank you for taking the time to leave us a 5-star review, Nicole. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

After expressing my needs in the way of communication from Reid Sinclair and his team they obliged me with answering my many questions so I could have the clarity I needed to move forward. I trusted Reid Sinclair and his team and followed their...

Reply from New American Funding - Reid Sinclai...

January 20th, 2026 09:49 PM

Hello Candeis, I'm glad to hear that the communication and support provided during your loan process gave you the clarity you needed. It's great to know that explaining the various terms helped make the journey more comfortable for you. If...

Explain the process to a new first time home buyer extensively. Because the process is not always straightforward.

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

Mujiwa, thank you for your feedback. I completely understand that the home buying process can be intricate, especially for first-time buyers. I'm always here to provide thorough explanations and support along the way. If you have any specific...

Mike and Lori is what made it worth it.

Reply from Michael Lesinski

January 27th, 2026 03:11 PM

It's great to hear that you had a positive experience with both Lori and me, Joseph. Your words mean a lot, and I'm glad we could make the process worthwhile for you. If there’s ever anything more you need assistance with or questions you have,...

Excellent customer service. Answered all my questions in a timely manner. Kept me updated through out the whole process. We are very thankful for the team worked with.

Reply from Marcelo De Matos

January 27th, 2026 03:08 PM

I'm glad I could provide you with the customer service and timely updates you needed, Carrie. Keeping you informed throughout the whole process is one of my priorities. If there's anything more I can assist you with, please let me know.

He was friendly and honest and guided me every step of the way and reassured me when I doubted myself.

Reply from David Marseilles

January 17th, 2026 06:59 PM

Crystal, I'm glad that you found my support helpful and reassuring throughout the process. It was important to me to make sure you felt comfortable and informed at every stage. Thank you for your trust and the kind feedback.

Scott was easy to work with. very knowledgeable on products. Great service and answered all questions.

1691–1700 of 45850

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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