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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,849)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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This was one of the worst and most difficult lending experiences my clients and I have encountered while working with Michael Viveros and Kenzy Reed.The closing was delayed by over three weeks due to poor coordination and a lack of urgency...

Reply from Owner

March 11th, 2026 12:00 AM

Hello Andrey, we regret to learn of the recent loan experience encountered. Please know we take all feedback very seriously. We kindly ask that you have our clients contact our Corporate Customer Service Team directly at ~~************~~, ext....

Since NAF already held meetings first mortgage , I found that applying for the second was easy and direct Jason helped through the whole process and made it less stressful

Reply from Jason Gialluly

February 19th, 2026 08:50 PM

I'm glad to hear that you found the process straightforward and stress-free, Susan. It's important to me that the experience is seamless, especially when dealing with something as significant as a mortgage. If you have any further questions...

Mr. Yero, explained everything to me in detail. He was very patient with all of my questions, and answered them thoroughly in a way I could understand. I was initially intimidated by this since it was my first time, but he made me feel confident...

Reply from New American Funding - Luis Yero

February 9th, 2026 06:29 PM

Edina, I'm glad to hear you felt assured and informed throughout the process. Supporting you in making decisions with confidence is an essential part of my role, and I'm pleased to know my explanations were helpful. It was a pleasure working...

Was very easy to deal with .. thank

Reply from New American Funding - Mark Esterho...

February 19th, 2026 02:54 AM

I appreciate your feedback, Heath. I'm glad to hear that the process was easy for you. If you have any more questions or need assistance in the future, feel free to reach out.

The exceptional help and friendly personality

Reply from Michael Viveros

February 19th, 2026 03:05 PM

Anthony, I'm pleased to know that my assistance and approach made a positive impact on your experience. If there's anything more I can help you with, please feel free to reach out.

Edwin communicated with us through every step of the process and was always easy to get in touch with

Reply from Edwin Miranda

February 19th, 2026 03:08 PM

I'm happy you felt well-informed and found it easy to reach me, Teresa. Keeping communication open and clear at every stage is very important to me. If you have any more needs or questions, please don't hesitate to contact me.

Joshua and American Funding did a great job

Reply from Joshua Tadian

February 9th, 2026 04:38 PM

Thank you Tanya! It was a pleasure working with you! Congratulations on your new low-cost and low interest rate refinance! We'll continue to monitor the market and your current loan terms and reach back out to you if rates get lower in the...

Devin helped us accomplish our loan and close earlher than expected ! He was quick, efficient, and genuinely friendly from start to finish. Everything was explained clearly and in a way that made the entire process feel easy and stress-free....

Reply from Devin Powers Davis

February 18th, 2026 03:37 PM

I truly appreciate your feedback, Joyce. It's great to know that the loan process met your expectations and came together even sooner than planned. Clear communication and a straightforward approach are important to me, so it’s rewarding to...

Our experience was great mostly due to the communication and efficacy of Nathan miller. he answered all of our questions in a timely manner, and was very helpful throughout the entire process.

Reply from New American Funding - Nathan Mille...

February 14th, 2026 01:35 AM

It's wonderful to hear that you had a positive experience, James. I'm glad I could assist with clear communication and timely support throughout your process. If you have any more questions or need further assistance in the future, please do...

Everything in connection with our mortgage went so smoothly. We are delighted with the progress and the outcome of this matter. Shelley, who represented The company is extraordinary and very professional, and it was a delight to work with her....

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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