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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,835)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,835)

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Experience.com

4.8

(37.8K)

Zillow

4.97

(491)

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4.88

(7.4K)

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Jessica was very prompt and courteous at all times. The staff worked diligently and I a family fashion. I appreciate the effort madein making the decision to get me and my family in a home. Life has brought about many challenging times to me...

Reply from Jessica Bustos

April 20th, 2026 06:10 PM

Karen, I appreciate your thoughtful words and am glad to know that my team and I could assist you during such significant times. It's important to us to work diligently and with care, and I'm pleased we could help you and your family find a...

Communication was great

Reply from New American Funding - Nathan Mille...

April 8th, 2026 02:34 PM

Thanks so much for your 5-star review, Justin, I appreciate you! It was great working with you again and I'm happy we were able to get your rate/payment down so much! Feel free to contact me if you ever need anything or have questions. Thanks...

He's a great loan officer. He knows his job very well. He put us through the process from the beginning to the end, and I'm willing to work with him again.

Reply from George Nguyen

April 20th, 2026 06:35 PM

Thank you, Taiwo, for your kind words. I'm pleased to hear that I could guide you through the process successfully. If you decide to work together again in the future, I would be happy to assist.

Timely updates on load progress; ability of the NAF team to solve technical issues; exccellent technical support on IT issues in signing documents.

Reply from Michael Lesinski

April 20th, 2026 01:22 PM

I'm pleased to hear that you appreciated the timely updates and the team's ability to handle technical issues, Robert. It's great to know that our technical support was helpful during the document signing process. If you have any more questions...

Reid was great and went above and beyond and helped with issues that the loan processing dept kept coming up with, that we had never experienced before.

Reply from New American Funding - Reid Sinclai...

April 7th, 2026 10:59 PM

Virgil, it's rewarding to know that I could assist you throughout the challenging aspects of the loan process. Helping resolve unexpected issues is important to me, and I'm glad I could provide that support. If you have any more questions or...

Marcelo is a pleasure to work with.

Reply from Marcelo De Matos

April 17th, 2026 07:23 PM

Leah, I appreciate your kind words. I'm glad to hear that working together was a positive experience for you. If there's anything else I can assist you with, please feel free to reach out.

Entire Process was seamless! Great to work with such a group of caring professionals.

Reply from New American Funding - Reid Sinclai...

April 7th, 2026 06:01 PM

Thomas, I'm glad to know that the process went smoothly for you. It's important to me that my clients feel well-supported, and I'm pleased that you experienced that level of care. If there's anything else you need or any questions you have...

I loved the quick responses

They are both gems!! Thank you .

Reply from Michael Lesinski

April 17th, 2026 03:58 PM

I'm grateful for your kind words, Kimberly. It's appreciated to know you had a positive experience. If there's anything else I can do for you, please don't hesitate to reach out.

Jessica was very helpful, responded very quickly, and worked with us through all the hurdles.

Reply from Jessica Bustos

April 17th, 2026 02:05 PM

I'm glad to hear that I could assist you through the process, Ryan. It's important to me to be responsive and helpful, especially when navigating challenges. If you have any more questions or need further assistance, please feel free to reach...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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