Tri-Cities, Kennewick, WA
Kennewick, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
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Process was so easy to understand.
Reply from Sheena Brown
October 31st, 2025 05:40 PM
Thanks, Greg!
You guys rocked! Smoothest and quickest transaction, especially in the middle of a government shutdown. I was so impressed!
10/10 will use you guys again and recommend Team Dago!
Was a good experience
for
Very efficient! Would likely use again for future mortgages.
Great experience over all she was on top of everything her help for paperwork side of things had a few hiccups but just slight delays nothing major. She's a very pleasant to work with and amazing with answering all your questions great experience...
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Reply from Sheena Brown
October 21st, 2025 04:00 PM
Thank you, Justin! I'm so excited for you guys! Congratulations!!
Sheena exhibited the top three attributes I look for in those who make me want to be a repeat customer.1. She did what she said she would do.2. She communicated promptly and well.3. She took full ownership of her responsibilites. These are...
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Reply from Sheena Brown
October 21st, 2025 04:02 PM
Wow, thank you Emanuel! I appreciate you taking the time to write a review, it was my pleasure assisting you in this exciting time!
We loved that fact that you guys would always respond right away and always had an answer to our questions and solutions to our problems. Thank you Dago, Selina and Alex.
Eric Melling and his team were very helpful during out first home buying proces! We greatly appreciated them.
Reply from Eric Melling -1st Security Bank
November 10th, 2025 05:00 PM
I truly appreciate your kind feedback, Sadie. It was a pleasure assisting you through your first home buying process. Your appreciation means a lot, and I'm grateful that you chose us for such an important journey. If you need anything in the...
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What was great: reponsiveness and patience as we navigated multiple sales that fell through. For improvement: the automatic monthly pay setup needs better information on setup/implementation/confirmation
Reply from Sheena Brown
October 14th, 2025 06:12 PM
Thank you so much for your feedback, Stephen! We don't like you to overwhelm you prior to closing, so we provide borrowers with the tools necessary to pay their mortgage after the loan closes. We apologize for any confusion and thanks again...
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Eric is very calm but also very informative and good at his job.
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About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.