Tri-Cities's Cover Image
Tri-Cities in Kennewick, WA

Tri-Cities, Kennewick, WA

Kennewick, WA
Company Logo
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry. We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client. With loan o... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • K
    Keaton A C
    Richland, WA
    Posted on September 9th, 2026 05:52 PM
    Katie made everything feel easy for me. She would answer my questions and gave me great information when asking about being a first time homeowner. I had never done it before and I had a lot of questions. She was there for me the whole time!...
    read more
    Reply from Katie Gaumer
    September 9th, 2026 06:15 PM
    Congratulations, Keaton! I am so incredibly happy for you! It was so great working with you and helping you finance your first home. I appreciate you sending me to everyone you know! Buying your first home can seem a little scary, I am glad...
    read more
  • L
    Lori E
    West Richland, WA
    Posted on September 9th, 2026 03:47 PM
    The communication from Miguel was limited and not strong. Also, noted that details were not strong on the priority list.
  • L
    Lily W
    Moses Lake, WA
    Posted on September 8th, 2026 05:08 PM
    Thank you so much for making this such a smooth and easy process from start to finish!
  • R
    Rosy I M
    Umatilla, OR
    Posted on September 2nd, 2026 05:18 PM
    Everyone was so helpful and so patient with the whole process
  • J
    Jon M D
    Richland, WA
    Posted on September 1st, 2026 08:06 PM
    The entire team kept us up to date during every aspect of the loan process. they were always helpful and complimentary and kept a great attitude throughout!
  • A
    Anthony D L
    Kennewick, WA
    Posted on September 1st, 2026 03:17 PM
    This was my first home and Katie answered lots of questions I had educated me on all. Even when she was on vacation took time out to get me the information I needed. I would say Katie went above and beyond any expectations. I had could not...
    read more
    Reply from Katie Gaumer
    September 1st, 2026 03:28 PM
    Thank you, Anthony! It was such a pleasure to help you into your 1st home! I look forward to being there for you again in the future. Congratulations on your new home! I’m so happy for you!
  • K
    Kristen W
    Pasco, WA
    Posted on August 30th, 2026 11:16 AM
    Excellent, timely communication with expert insight
  • A
    Andre W
    Pasco, WA
    Posted on August 29th, 2026 06:26 PM
    Mom did an amazing job!
  • H
    Hallie L
    Baker City, OR
    Posted on August 29th, 2026 12:45 PM
    You all were courteous and patient.
  • C
    Cortnee C
    Benton City, WA
    Posted on August 27th, 2026 03:48 PM
    I cannot say enough wonderful things about Katie! From start to finish, she made what could have been a stressful process feel quick, smooth, and completely painless. She was always available to answer any questions I had—big or small—and was...
    read more
    Reply from Katie Gaumer
    August 27th, 2026 06:06 PM
    Thank you Cortnee, I appreciate your kind words! I'm so glad to hear that I could make the process smooth and stress-free for you. It is so important to me that you felt supported and understood every step of the way. Thank you for trusting...
    read more
  • 10 of 2460
    About
    1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry. We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client. With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank. And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days. We look forward to serving you, and adding you to our list of happy, WOWED customers.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.